Support Board
Date/Time: Sat, 23 Nov 2024 17:40:36 +0000
Post From: URGENT: not getting data
| [2024-08-09 23:40:23] |
| User472677 - Posts: 350 |
|
Here is the chart: https://www.sierrachart.com/image.php?Image=1723246766765.png Here is the log: 2024-08-09 19:36:34.844 | Software version: 2609 64-bit 2024-08-09 19:36:34.844 | Primary Thread ID: 36604 2024-08-09 19:36:34.844 | Usage end date: 2024-12-23 2024-08-09 19:36:34.844 | Enabled for: Sierra Chart Historical Data Service. 2024-08-09 19:36:34.844 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-08-09 19:36:34.844 | Enabled for: Delayed Denali Exchange Data Feed. 2024-08-09 19:36:34.844 | Enabled for exchange2: US Equities Consolidated Tape 2024-08-09 19:36:34.844 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-08-09 19:36:34.844 | Current selected Data/Trading service: SC Data - All Services 2024-08-09 19:36:34.844 | Custom symbol settings values: enabled 2024-08-09 19:36:34.844 | Chart Update Interval: 400 2024-08-09 19:36:34.844 | Intraday Data Storage Time Unit: 0 2024-08-09 19:36:34.844 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-08-09 19:36:34.844 | 2024-08-09 23:36:34 Local computer time in UTC 2024-08-09 19:36:34.844 | 2024-08-09 19:36:34 Local computer time in SC Time Zone 2024-08-09 19:36:34.844 | 2024-08-09 23:25:46 Server time in UTC 2024-08-09 19:36:34.844 | Local computer UTC time and Server UTC time difference: 4 seconds. 2024-08-09 19:36:34.844 | Program path: C: (deleted for privacy) 2024-08-09 19:36:34.844 | Data Files path: C: (deleted for privacy) 2024-08-09 19:36:34.844 | OS Version Number: 10.0 2024-08-09 19:36:34.844 | Locale Setting: C 2024-08-09 19:36:34.846 | DLLs: sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll 2024-08-09 19:36:34.847 | Allowed protected custom studies: SST_FreeBundle 2024-08-09 19:36:34.847 | Crash reporter started: true 2024-08-09 19:36:34.847 | 2024-08-09 19:36:36.376 | Denali Data Feed | Connecting to the server ds30.sierracharts.com. Port 443 2024-08-09 19:36:36.377 | DTC Client socket (4) | Creating socket. 2024-08-09 19:36:36.377 | DTC Client socket (4) | New receive buffer size: 0 2024-08-09 19:36:36.377 | DTC Client socket (4) | Connecting to IP: 38.103.112.179. 2024-08-09 19:36:36.430 | Denali Data Feed | Network connection to server complete. 2024-08-09 19:36:36.430 | Denali Data Feed | Starting socket receive thread. 2024-08-09 19:36:36.430 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2024-08-09 19:36:36.504 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-08-09 19:36:36.504 | Denali Data Feed | Sending logon request message. 2024-08-09 19:36:36.677 | Denali Data Feed | Received logon response. 2024-08-09 19:36:36.677 | Denali Data Feed | Server Name: RealTimeServer. 2024-08-09 19:36:36.677 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-08-09 19:36:36.677 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 3 2024-08-09 19:36:36.677 | Denali Data Feed | Failed connections: 45 2024-08-09 19:36:36.677 | Denali Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:36.678 | DTC Client socket (4) | CloseSocket call. 2024-08-09 19:36:36.678 | Denali Data Feed | Disconnected from the server. 2024-08-09 19:36:36.678 | Denali Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-08-09 19:36:36.678 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:36.725 | DTC Client socket (4) | Socket gracefully closed by remote side. 2024-08-09 19:36:36.725 | DTC Client socket (4) | Closed. 2024-08-09 19:36:38.051 | File >> Disconnect selected. 2024-08-09 19:36:38.052 | DTC Client socket (0) | CloseSocket call. 2024-08-09 19:36:38.052 | Denali Data Feed | Disconnected from the server. 2024-08-09 19:36:38.052 | Delayed Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:38.053 | DTC Client socket (3) | CloseSocket call. 2024-08-09 19:36:38.053 | DTC Client socket (3) | Max send buffers used during socket life: 3 2024-08-09 19:36:38.053 | DTC Client socket (3) | Max send buffer size during socket life: 628 2024-08-09 19:36:38.053 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:38.053 | Delayed Data Feed | Disconnected from the server. 2024-08-09 19:36:38.053 | Delayed Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:38.054 | DTC Client socket (1) | CloseSocket call. 2024-08-09 19:36:38.054 | Delayed Data Feed | Disconnected from the server. 2024-08-09 19:36:38.054 | Delayed Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:38.055 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:38.055 | DTC Client socket (2) | CloseSocket call. 2024-08-09 19:36:38.055 | Delayed Data Feed | Disconnected from the server. 2024-08-09 19:36:38.055 | SC Data - All Services | Disconnected. 2024-08-09 19:36:38.055 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:38.114 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-08-09 19:36:38.114 | DTC Client socket (3) | Closed. 2024-08-09 19:36:38.115 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-08-09 19:36:38.115 | DTC Client socket (2) | Closed. 2024-08-09 19:36:38.215 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-08-09 19:36:38.215 | DTC Client socket (1) | Closed. 2024-08-09 19:36:44.623 | 2024-08-09 19:36:44.624 | SC Data - All Services | Connected to server complete. 2024-08-09 19:36:44.629 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-08-09 19:36:44.651 | Mapping AQN to AQN. Service code: us_equities_utp_cta_exchange.data 2024-08-09 19:36:44.651 | Using symbol data fast lookup vector 2024-08-09 19:36:44.651 | Denali Data Feed | Starting real-time market data updates for: AQN (AQN). ID: 1 Service code: us_equities_utp_cta_exchange.data 2024-08-09 19:36:44.651 | Denali Data Feed | Connecting to the server ds31.sierracharts.com. Port 10048 2024-08-09 19:36:44.653 | DTC Client socket (1) | Creating socket. 2024-08-09 19:36:44.653 | DTC Client socket (1) | New receive buffer size: 0 2024-08-09 19:36:44.653 | DTC Client socket (1) | Connecting to IP: 38.103.112.202. 2024-08-09 19:36:44.653 | Denali Data Feed | Requesting security definition data for: AQN (AQN). ID: 1 2024-08-09 19:36:44.704 | Denali Data Feed | Network connection to server complete. 2024-08-09 19:36:44.704 | Denali Data Feed | Starting socket receive thread. 2024-08-09 19:36:44.704 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2024-08-09 19:36:44.771 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-08-09 19:36:44.771 | Denali Data Feed | Sending logon request message. 2024-08-09 19:36:44.943 | Denali Data Feed | Received logon response. 2024-08-09 19:36:44.943 | Denali Data Feed | Server Name: RealTimeServer. 2024-08-09 19:36:44.943 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-08-09 19:36:44.943 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 3 2024-08-09 19:36:44.943 | Denali Data Feed | Failed connections: 46 2024-08-09 19:36:44.943 | Denali Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:44.944 | DTC Client socket (1) | CloseSocket call. 2024-08-09 19:36:44.944 | Denali Data Feed | Disconnected from the server. 2024-08-09 19:36:44.944 | Denali Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-08-09 19:36:44.944 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:44.991 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-08-09 19:36:44.991 | DTC Client socket (1) | Closed. 2024-08-09 19:36:49.936 | Denali Data Feed | Connecting to the server ds33.sierracharts.com. Port 443 2024-08-09 19:36:49.937 | DTC Client socket (1) | Creating socket. 2024-08-09 19:36:49.937 | DTC Client socket (1) | New receive buffer size: 0 2024-08-09 19:36:49.937 | DTC Client socket (1) | Connecting to IP: 69.39.70.245. 2024-08-09 19:36:49.998 | Denali Data Feed | Network connection to server complete. 2024-08-09 19:36:49.998 | Denali Data Feed | Starting socket receive thread. 2024-08-09 19:36:49.998 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2024-08-09 19:36:50.073 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-08-09 19:36:50.073 | Denali Data Feed | Sending logon request message. 2024-08-09 19:36:50.260 | Denali Data Feed | Received logon response. 2024-08-09 19:36:50.260 | Denali Data Feed | Server Name: RealTimeServer. 2024-08-09 19:36:50.260 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-08-09 19:36:50.260 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 3 2024-08-09 19:36:50.260 | Denali Data Feed | Failed connections: 47 2024-08-09 19:36:50.260 | Denali Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:50.261 | DTC Client socket (1) | CloseSocket call. 2024-08-09 19:36:50.261 | Denali Data Feed | Disconnected from the server. 2024-08-09 19:36:50.261 | Denali Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-08-09 19:36:50.261 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:50.320 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-08-09 19:36:50.320 | DTC Client socket (1) | Closed. 2024-08-09 19:36:55.273 | Denali Data Feed | Connecting to the server ds30.sierracharts.com. Port 443 2024-08-09 19:36:55.275 | DTC Client socket (1) | Creating socket. 2024-08-09 19:36:55.275 | DTC Client socket (1) | New receive buffer size: 0 2024-08-09 19:36:55.275 | DTC Client socket (1) | Connecting to IP: 38.103.112.179. 2024-08-09 19:36:55.326 | Denali Data Feed | Network connection to server complete. 2024-08-09 19:36:55.326 | Denali Data Feed | Starting socket receive thread. 2024-08-09 19:36:55.326 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2024-08-09 19:36:55.389 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-08-09 19:36:55.389 | Denali Data Feed | Sending logon request message. 2024-08-09 19:36:55.842 | Denali Data Feed | Received logon response. 2024-08-09 19:36:55.842 | Denali Data Feed | Server Name: RealTimeServer. 2024-08-09 19:36:55.842 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2024-08-09 19:36:55.842 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 3 2024-08-09 19:36:55.842 | Denali Data Feed | Failed connections: 48 2024-08-09 19:36:55.842 | Denali Data Feed | Waiting for socket receive thread to end 2024-08-09 19:36:55.844 | DTC Client socket (1) | CloseSocket call. 2024-08-09 19:36:55.844 | Denali Data Feed | Disconnected from the server. 2024-08-09 19:36:55.844 | Denali Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-08-09 19:36:55.844 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-08-09 19:36:55.893 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-08-09 19:36:55.893 | DTC Client socket (1) | Closed. 2024-08-09 19:37:00.840 | Denali Data Feed | Connecting to the server ds31.sierracharts.com. Port 10048 2024-08-09 19:37:00.841 | DTC Client socket (1) | Creating socket. 2024-08-09 19:37:00.841 | DTC Client socket (1) | New receive buffer size: 0 2024-08-09 19:37:00.841 | DTC Client socket (1) | Connecting to IP: 38.103.112.202. 2024-08-09 19:37:00.896 | Denali Data Feed | Network connection to server complete. 2024-08-09 19:37:00.896 | Denali Data Feed | Starting socket receive thread. 2024-08-09 19:37:00.896 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2024-08-09 19:37:00.959 | Denali Data Feed | Setting DTC encoding to Binary VLS 2024-08-09 19:37:00.959 | Denali Data Feed | Sending logon request message. |
 AQN chart.png / V - Attached On 2024-08-09 23:19:55 UTC - Size: 186.96 KB - 38 views |