Support Board
Date/Time: Sat, 23 Nov 2024 19:57:18 +0000
Post From: If I log into my Sierra account in another terminal
| [2024-08-06 17:14:44] |
| John - SC Support - Posts: 36238 |
|
I' m canceling my Sierra for the time being
You have funds available in your Services Surplus. If you would like for us to refund this to your payment method, then please post in the Account Support Tickets letting us know. Keep in mind there is a $5.00 processing fee for payment refunds. If I log into my Sierra account in another terminal, will my scripts be there saved?
We do not know what you mean by "scripts". Sierra Chart stores all of your information on your local computer. So if you use a different computer without transferring the information, then most things will not be there. The reason we say "most" is that if you have a custom study or chartbooks, or other files in which the developer is sharing these with you through our distribution system, then these will automatically download to the other computer as well. Refer to the following for transferring information to another system: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |