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Date/Time: Sat, 23 Nov 2024 20:55:47 +0000



Post From: Bug with profit management flattening position on data feed reconnect

[2024-08-05 01:26:55]
Sierra_Chart Engineering - Posts: 17152
Refer to the information posted here about this:
Global Profit/Loss Management: Introduction

We are not providing support for this feature any longer. This has been made very clear now, for more than a year.

We are not going to be analyzing this at all.

And it is impossible for us to even analyze this. We do not know, what the market price data was, during the life of the positions. We do not know the settings you are using.

We do not know about any intermittent issues or chart configuration changes leading to a problem.

Looking at this in isolation, we just simply do not see any issue:
2024-08-04 18:54:15.796 | Profit management: Max Profit Reached for Daily Net P/L = 7575.01. Trail triggered. Profit Value After Trigger to Flatten Positions is increased to 3250.00. | Symbol: (unset) | TradeAccount: XXX

2024-08-04 18:54:15.796 | Profit management: Daily Net P/L = 150.01. Profit value of 3250.00 after initial trigger of 3000.00, has been met. Flattening all Positions now. | Symbol: (unset) | TradeAccount: XXX

2024-08-04 18:54:15.796 | Canceling orders for ESU24_FUT_CME and trade account XXX for Flatten Position operation. | Symbol: ESU24_FUT_CME | TradeAccount: XXX

2024-08-04 18:54:15.796 | Profit/Loss management: Trading is now locked for 30m for trade account XXX. | Symbol: (unset) | TradeAccount: XXX

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-05 01:50:53