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Date/Time: Sat, 23 Nov 2024 20:44:47 +0000



Post From: Trading Server not Acknowledging new order and reloads and recalculates

[2024-07-31 01:06:09]
Sierra_Chart Engineering - Posts: 17152
This is strictly a Rithmic issue.

We have no control over this at all.

We recommend using the simulated futures trading service:
Simulated Futures Trading Service

Or Teton order routing:
Sierra Chart Teton Futures Order Routing

If you want to use Rithmic, and you have no other choice then just let us know if you want a refund. You are not going to get any help from us on this at all. We have no control over it and we strongly recommend not using Rithmic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-07-31 01:10:18