Support Board
Date/Time: Sat, 23 Nov 2024 18:26:44 +0000
Post From: Not getting live data
| [2024-06-12 19:22:01] |
| John - SC Support - Posts: 36238 |
|
With regards to the Pulling/Stacking column, it looks like you are using a "Chart >> Chart Settings >> Market Depth >> Market Depth Combine Increments in Ticks" that is greater than 1. That setting does not apply to any other columns, except for the possibility of the Recent Bid/Ask volumes if you set the option for "Chart >> Chart Settings >> Market Depth >> Apply Combine Increment in Ticks to Recent Bid/Ask Volume Columns". Refer to the following: Chart Settings: Market Depth Combine Increment in Ticks (Chart >> Chart Settings >> Market Depth menu) Chart Settings: Apply Combine Increment in Ticks to Recent Bid/Ask Volume Columns (Chart >> Chart Settings >> Market Depth menu) -- With regards to the Bid/Ask Market Depth, you need to remove the "Combined Bid/Ask Size" column and then you would need to add the "Bid/Ask Size" columns, or the "Bid/Buy (Ask/Sell) Columns". in order to view the market depth data. The Buy/Sell columns themselves do not show this data. -- With regards to the Market Orders column, you should be getting this data. You have to have the correct symbol, since you are getting the Market Depth data in general, so we know that is not the issue. The only other item that we can think of that would affect this is the Symbol Setting for "Minimum Market By Order Quantity". Make sure this is not set to some very high number that is preventing anything from being displayed. Refer to the following: Market By Order Data: Adjusting Minimum Quantity to Display for Market by Order Data Also refer to the following for setting up that data to make sure you have everything correct - including the column choice: Market By Order Data: Step-by-Step Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |