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Date/Time: Sat, 23 Nov 2024 11:16:53 +0000



Post From: SC on Zenfire freezing while in trade

[2013-05-09 23:38:24]
Sierra Chart Engineering - Posts: 104368
When this happens, could you email us at support @ Sierra Chart.com with your telephone number and we will then contact you.

What we would like to know is when this happens, go to the Windows Task Manager. Go to the Processes tab and see what the CPU usage is for Sierra Chart. Please tell us the percentage.

If this is caused by the Rithmic API software that we are using, in the longer-term, we do have a solution for this. Although it has been a very long time since we have heard about a problem like this with the Rithmic software. The previous problem was resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-05-09 23:39:38