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Date/Time: Sat, 23 Nov 2024 14:29:50 +0000



Post From: Issue with NYSE/AMEX feeds Monday Morning 2023-09-18

[2023-09-18 13:00:51]
Sierra_Chart Engineering - Posts: 17145
We want to give an update regarding this. Apparently CTA has changed the multicast addresses and this was not known to us. We never received any notification.

Changes to these addresses is significant as it requires it network switch programming. And it appears as though our service provider has not done the necessary updates on their switch.

We do not think we are going to be able to have the CTA (NYSE and AMEX) feeds operational by 9:30 AM Eastern time. NASDAQ and NASDAQ TotalView are still operational.

If you subscribe to the NASDAQ TotalView exchange, you can then use the -NQTV symbols to get data for NYSE and AMEX stocks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-18 13:01:17