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Date/Time: Sat, 23 Nov 2024 11:38:03 +0000



Post From: How do I cancel my subscription

[2023-05-03 14:19:19]
John - SC Support - Posts: 36238
User108922:

We certainly do not know what you are referring to in terms of "Very limited ability to get real time data."

If you are referring to the CME Group requirement that you have a live, funded, futures trading account, this is a CME Group requirement, not ours. We also give you instructions on how to create an account to deal with this issue if you do not have an account already. That information is here:
Easy Solution to CME Funded Trading Account Requirement

We also offer Delayed Streaming data for the CME Group, EUREX, CFE, and NASDAQ TotalView exchanges. This data acts like real-time data, but is delayed by 10-15 minutes (depending on exchange) and is available at no cost. This allows people to use Sierra Chart and learn the system without having to pay for real-time data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing