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Date/Time: Sat, 23 Nov 2024 11:57:10 +0000



Post From: How do I cancel my subscription

[2023-05-03 14:16:28]
John - SC Support - Posts: 36238
User524758:

The reason you can not get out of Sim is because you have not setup your system to connect to your trading account. If you let us know what trading service you are using we can point you to the proper instructions to make that connection.

If you still just want a refund, then please post that in the "Account Support Tickets" and we will take care of it for you through that forum. You can access the Account Support Tickets at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing