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Date/Time: Sat, 23 Nov 2024 12:13:42 +0000



Post From: How do I cancel my subscription

[2023-02-20 22:09:23]
John - SC Support - Posts: 36238
We have set your account to not renew, and we have refunded the current months subscription since it just started on the 18th. This gives you $36.00 in your Services Surplus with us.

Please post to the Account Support Tickets making a request for a refund of your Services Surplus back to the card used to make the payment. We will take care of it within that forum. You can access the Account Support Tickets at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

Please refer to our Refund policy here:
Sierra Chart Purchase and License Information: Refunds
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing