Support Board
Date/Time: Fri, 29 Nov 2024 10:43:26 +0000
Post From: Charts are blank
| [2023-02-19 22:08:25] |
| AMINE BERRECHACH - Posts: 26 |
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THIS IS THE MESSAGE LOG I HOPE YOU CAN FIX : Software version: 2482 64-bit | 2023-02-19 22:04:08.502 Primary Thread ID: 652 | 2023-02-19 22:04:08.502 Usage end date: 2023-03-22 | 2023-02-19 22:04:08.502 Enabled for: Advanced Features 2. | 2023-02-19 22:04:08.502 Enabled for: Sierra Chart Historical Data Service. | 2023-02-19 22:04:08.502 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-19 22:04:08.502 Enabled for exchange2: fairx_exchange.data | 2023-02-19 22:04:08.502 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-19 22:04:08.502 Current selected Data/Trading service: SC Data - All Services | 2023-02-19 22:04:08.502 Custom symbol settings values: enabled | 2023-02-19 22:04:08.502 Chart Update Interval: 500 | 2023-02-19 22:04:08.502 Intraday Data Storage Time Unit: 0 | 2023-02-19 22:04:08.502 Time Zone: +00:00:00 (UTC+00) | 2023-02-19 22:04:08.502 2023-02-19 22:04:08 Local computer time in UTC | 2023-02-19 22:04:08.502 2023-02-19 22:04:08 Local computer time in SC Time Zone | 2023-02-19 22:04:08.502 2023-02-19 21:22:06 Server time in UTC | 2023-02-19 22:04:08.502 Local computer UTC time and Server UTC time difference: 31 seconds. | 2023-02-19 22:04:08.502 Notice: Your computer's clock is off by 31 seconds. For help with this, press the 'Send for Analysis' button. | 2023-02-19 22:04:08.502 Program path: C:\SierraChart\ | 2023-02-19 22:04:08.502 Data Files path: C:\SierraChart\Data\ | 2023-02-19 22:04:08.502 OS Version Number: 10.0 | 2023-02-19 22:04:08.503 Locale Setting: C | 2023-02-19 22:04:08.503 DLLs: CUMULATIVEDELTA_64.dll, UserContributedStudies_64.dll | 2023-02-19 22:04:08.504 Allowed protected custom studies: | 2023-02-19 22:04:08.504 Crash reporter started: true | 2023-02-19 22:04:08.504 Added historical Intraday data request for CLH23-NYMEX to the queue. | 2023-02-19 22:04:29.093 Intraday data recording state for symbol CLH23-NYMEX is set to download 'Pending'. | 2023-02-19 22:04:29.093 Triggering next historical data download in queue. | 2023-02-19 22:04:29.093 Reloading all charts with filename: CLH23-NYMEX.scid | 2023-02-19 22:04:29.093 HD Request # 11 | Downloading Intraday chart data for CLH23-NYMEX to the file CLH23-NYMEX.scid. Service: nymex | 2023-02-19 22:04:29.093 HD Request # 11 | Download start date-time: 2023-02-18 22:04:29.000000. File last date-time: 00:00:00.000000 | 2023-02-19 22:04:29.094 HD Request # 11 | Using server: ds23.sierracharts.com port 10150 | 2023-02-19 22:04:29.097 Socket (2) | Creating socket. | 2023-02-19 22:04:29.098 Socket (2) | New receive buffer size: 5242880 | 2023-02-19 22:04:29.099 Socket (2) | Connecting to IP: 142.215.17.190. | 2023-02-19 22:04:29.099 CLH23-NYMEX[M] 1 Min #1 | Reloading chart. | 2023-02-19 22:04:29.122 CLH23-NYMEX[M] 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLH23-NYMEX.scid | 2023-02-19 22:04:29.139 HD Request # 11 | Setting DTC encoding to Binary VLS | 2023-02-19 22:04:29.588 HD Request # 11 | Sending historical data logon request message. | 2023-02-19 22:04:29.588 HD Request # 11 | Requesting Intraday data. Start date-time: 2023-02-18 22:04:29. Record interval: 0. Symbol: CLH23 | 2023-02-19 22:04:30.397 HD Request # 11 | Decompressing data. | 2023-02-19 22:04:30.615 Socket (2) | CloseSocket call. | 2023-02-19 22:04:30.615 Historical data download thread signaled to stop. | 2023-02-19 22:04:30.615 HD Request # 11 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLH23-NYMEX | 2023-02-19 22:04:30.615 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-02-19 22:04:30.616 HD Request # 11 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2023-02-19 22:04:30.617 HD Request # 11 | Completion time: 1s. | 2023-02-19 22:04:30.617 HD Request # 11 | Intraday data download complete for CLH23-NYMEX. Unique request ID: 12 | 2023-02-19 22:04:30.617 Removing historical data download ID 12. | 2023-02-19 22:04:30.617 Real-time Intraday chart data file updates started for CLH23-NYMEX | 2023-02-19 22:04:30.617 Intraday chart data file opened for CLH23-NYMEX | 2023-02-19 22:04:30.617 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2023-02-19 22:04:30.617 Triggering next historical data download in queue. | 2023-02-19 22:04:30.617 No download requests in the queue to start downloads for. | 2023-02-19 22:04:30.617 Socket (2) | Socket gracefully closed by remote side. | 2023-02-19 22:04:30.804 Socket (2) | Closed. | 2023-02-19 22:04:30.804 |