Support Board
Date/Time: Fri, 29 Nov 2024 15:32:08 +0000
Post From: Download Historical Data Issue
| [2023-02-06 14:48:22] |
| chasepatrol - Posts: 7 |
|
Dear all, I have a problem downloading the historical data of the ES. I think it is a firewall issue because I've read the corresponding website of sierra chart in this matter but I can't find the problem in the log and I can't find a solution. Does anyone have an idea why it always says "Download Failed The network socket has been closed. Retrying download" I tried Port 80 in the Settings but nothing changed... Live data comes into the system but not the historical data.... Software version: 2479 64-bit | 2023-02-06 15:44:08.103
Primary Thread ID: 9544 | 2023-02-06 15:44:08.103 Usage end date: 2023-03-21 | 2023-02-06 15:44:08.103 Enabled for: Advanced Features 2. | 2023-02-06 15:44:08.103 Enabled for: Sierra Chart Historical Data Service. | 2023-02-06 15:44:08.103 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-06 15:44:08.103 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-06 15:44:08.103 Enabled for exchange2: CME | 2023-02-06 15:44:08.103 Enabled for exchange2: fairx_exchange.data | 2023-02-06 15:44:08.103 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-06 15:44:08.103 Current selected Data/Trading service: CQG WebAPI | 2023-02-06 15:44:08.103 Custom symbol settings values: enabled | 2023-02-06 15:44:08.103 Chart Update Interval: 500 | 2023-02-06 15:44:08.103 Intraday Data Storage Time Unit: 0 | 2023-02-06 15:44:08.103 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-02-06 15:44:08.103 2023-02-06 14:44:08 Local computer time in UTC | 2023-02-06 15:44:08.103 2023-02-06 15:44:08 Local computer time in SC Time Zone | 2023-02-06 15:44:08.103 2023-02-06 13:57:40 Server time in UTC | 2023-02-06 15:44:08.103 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-06 15:44:08.103 Program path: C:\SierraChart\ | 2023-02-06 15:44:08.103 Data Files path: C:\SierraChart\Data\ | 2023-02-06 15:44:08.103 OS Version Number: 10.0 | 2023-02-06 15:44:08.103 Locale Setting: C | 2023-02-06 15:44:08.103 DLLs: UserContributedStudies_64.dll | 2023-02-06 15:44:08.103 Allowed protected custom studies: | 2023-02-06 15:44:08.103 Crash reporter started: true | 2023-02-06 15:44:08.103 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 15:44:15.866 Intraday data recording state for symbol F.US.MESH23 is set to download 'Pending'. | 2023-02-06 15:44:15.866 Triggering next historical data download in queue. | 2023-02-06 15:44:15.866 HD Request # 43 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 15:44:15.866 HD Request # 43 | Download start date-time: 2023-02-06 06:25:00.000000. File last date-time: 2023-02-06 15:44:15.705001 | 2023-02-06 15:44:15.866 HD Request # 43 | Disabling Intraday chart updating for symbol. | 2023-02-06 15:44:15.866 HD Request # 43 | Using server: ds26.sierracharts.com port 80 | 2023-02-06 15:44:15.867 Socket (5) | Creating socket. | 2023-02-06 15:44:15.867 Socket (5) | New receive buffer size: 5242880 | 2023-02-06 15:44:15.867 Socket (5) | Connecting to IP: 142.215.17.188. | 2023-02-06 15:44:15.867 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-02-06 15:44:15.979 * Socket (5) | Socket gracefully closed by remote side. | 2023-02-06 15:44:15.979 Socket (5) | CloseSocket call. | 2023-02-06 15:44:15.979 Socket (0) | CloseSocket call. | 2023-02-06 15:44:15.979 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-06 15:44:15.979 Socket (5) | Closed. | 2023-02-06 15:44:15.979 HD Request # 43 | Error downloading historical Intraday data for F.US.MESH23. The network socket has been closed. Retrying download. | 2023-02-06 15:44:15.979 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 15:44:15.979 Triggering next historical data download in queue. | 2023-02-06 15:44:15.979 Historical data download thread signaled to stop. | 2023-02-06 15:44:15.979 HD Request # 43 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 15:44:15.979 HD Request # 43 | Completion time: 0s. | 2023-02-06 15:44:15.979 HD Request # 44 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 15:44:15.979 HD Request # 44 | Download start date-time: 2023-02-06 06:25:00.000000. File last date-time: 2023-02-06 15:44:15.705001 | 2023-02-06 15:44:15.980 HD Request # 44 | Disabling Intraday chart updating for symbol. | 2023-02-06 15:44:15.980 HD Request # 44 | Using server: ds28.sierracharts.com port 80 | 2023-02-06 15:44:15.980 Socket (5) | Creating socket. | 2023-02-06 15:44:15.980 Socket (5) | New receive buffer size: 5242880 | 2023-02-06 15:44:15.980 Socket (5) | Connecting to IP: 142.215.18.147. | 2023-02-06 15:44:15.980 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-02-06 15:44:16.105 * Socket (5) | Socket gracefully closed by remote side. | 2023-02-06 15:44:16.105 Socket (5) | CloseSocket call. | 2023-02-06 15:44:16.105 Socket (0) | CloseSocket call. | 2023-02-06 15:44:16.105 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-06 15:44:16.105 Socket (5) | Closed. | 2023-02-06 15:44:16.105 HD Request # 44 | Error downloading historical Intraday data for F.US.MESH23. The network socket has been closed. Retrying download. | 2023-02-06 15:44:16.105 Added historical Intraday data request for F.US.MESH23 to the queue. | 2023-02-06 15:44:16.105 Triggering next historical data download in queue. | 2023-02-06 15:44:16.105 Historical data download thread signaled to stop. | 2023-02-06 15:44:16.105 HD Request # 44 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 15:44:16.105 HD Request # 44 | Completion time: 1s. | 2023-02-06 15:44:16.105 HD Request # 45 | Downloading Intraday chart data for F.US.MESH23 to the file F.US.MESH23.scid. Service: cme | 2023-02-06 15:44:16.105 HD Request # 45 | Download start date-time: 2023-02-06 06:25:00.000000. File last date-time: 2023-02-06 15:44:15.705001 | 2023-02-06 15:44:16.106 HD Request # 45 | Disabling Intraday chart updating for symbol. | 2023-02-06 15:44:16.106 HD Request # 45 | Using server: ds23.sierracharts.com port 80 | 2023-02-06 15:44:16.106 Socket (5) | Creating socket. | 2023-02-06 15:44:16.106 Socket (5) | New receive buffer size: 5242880 | 2023-02-06 15:44:16.106 Socket (5) | Connecting to IP: 142.215.17.190. | 2023-02-06 15:44:16.106 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-02-06 15:44:16.226 * Socket (5) | Socket gracefully closed by remote side. | 2023-02-06 15:44:16.226 Socket (5) | CloseSocket call. | 2023-02-06 15:44:16.226 Socket (0) | CloseSocket call. | 2023-02-06 15:44:16.226 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-06 15:44:16.226 HD Request # 45 | Error downloading historical Intraday data for F.US.MESH23. The network socket has been closed. Retrying download. | 2023-02-06 15:44:16.226 Socket (5) | Closed. | 2023-02-06 15:44:16.226 Historical data download thread signaled to stop. | 2023-02-06 15:44:16.226 HD Request # 45 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.MESH23 | 2023-02-06 15:44:16.226 HD Request # 45 | Add time&sales data | Remembered last file record date-time: 2023-02-06 14:44:15.705001 | 2023-02-06 15:44:16.226 HD Request # 45 | Receiving Intraday data for F.US.MESH23 starting at 2023-02-06 15:44:15.787000 | 2023-02-06 15:44:16.226 HD Request # 45 | Truncating file to starting date-time of 2023-02-06 15:44:15.787. | 2023-02-06 15:44:16.226 HD Request # 45 | Error jumping to date-time during truncate. Error: Date-time is beyond last record in file. | 2023-02-06 15:44:16.226 Added 26 Time and Sales records to Intraday data file for F.US.MESH23 after download. | 2023-02-06 15:44:16.227 HD Request # 45 | Timestamp of first Intraday data file record written: 2023-02-06 15:44:15.787000. | 2023-02-06 15:44:16.227 HD Request # 45 | Completion time: 0s. | 2023-02-06 15:44:16.227 HD Request # 45 | Intraday data download complete for F.US.MESH23. Unique request ID: 15 | 2023-02-06 15:44:16.227 Removing historical data download ID 15. | 2023-02-06 15:44:16.227 Real-time Intraday chart data file updates started for F.US.MESH23 | 2023-02-06 15:44:16.227 Intraday chart data file opened for F.US.MESH23 | 2023-02-06 15:44:16.227 HD Request # 45 | Enabling Intraday chart updating for symbol. | 2023-02-06 15:44:16.227 F.US.MESH23[M] 1 Min #1 | Flagging to reload Intraday data on download completion. | 2023-02-06 15:44:16.227 Triggering next historical data download in queue. | 2023-02-06 15:44:16.227 No download requests in the queue to start downloads for. | 2023-02-06 15:44:16.227 F.US.MESH23[M] 1 Min #1 | Reloading chart. | 2023-02-06 15:44:16.508 |