Support Board
Date/Time: Fri, 29 Nov 2024 16:41:46 +0000
Post From: My chart stopped updating
| [2023-02-05 21:04:27] |
| User24242424 - Posts: 11 |
|
Hi , I've disabled custom system setting and attached the screenshot and find below the logs. But its still not working. Reading Internal Order ID file. | 2023-02-05 14:52:18.965 Reading Trade Orders file. | 2023-02-05 14:52:19.096 Reading Trade Positions file. | 2023-02-05 14:52:19.097 Reading Trade Account Data files. | 2023-02-05 14:52:19.098 Software version: 2457 64-bit | 2023-02-05 14:52:19.182 Primary Thread ID: 240 | 2023-02-05 14:52:19.182 Usage end date: 2023-03-02 | 2023-02-05 14:52:19.182 Enabled for: Advanced Features 2. | 2023-02-05 14:52:19.182 Enabled for: Sierra Chart Historical Data Service. | 2023-02-05 14:52:19.182 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-05 14:52:19.182 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-05 14:52:19.182 Enabled for exchange2: CME | 2023-02-05 14:52:19.182 Enabled for exchange2: fairx_exchange.data | 2023-02-05 14:52:19.182 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-05 14:52:19.182 Current selected Data/Trading service: SC Data - All Services | 2023-02-05 14:52:19.182 Custom symbol settings values: disabled | 2023-02-05 14:52:19.182 Chart Update Interval: 500 | 2023-02-05 14:52:19.182 Intraday Data Storage Time Unit: 0 | 2023-02-05 14:52:19.182 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-05 14:52:19.182 2023-02-05 20:52:19 Local computer time in UTC | 2023-02-05 14:52:19.182 2023-02-05 14:52:19 Local computer time in SC Time Zone | 2023-02-05 14:52:19.182 2023-02-05 20:52:16 Server time in UTC | 2023-02-05 14:52:19.182 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-02-05 14:52:19.182 Program path: Y:\SierraChart\ | 2023-02-05 14:52:19.182 Data Files path: Y:\SierraChart\Data\ | 2023-02-05 14:52:19.182 OS Version Number: 10.0 | 2023-02-05 14:52:19.182 Locale Setting: C | 2023-02-05 14:52:19.182 DLLs: UserContributedStudies_64.dll | 2023-02-05 14:52:19.183 Allowed protected custom studies: | 2023-02-05 14:52:19.183 Crash reporter started: true | 2023-02-05 14:52:19.183 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-02-05 14:52:19.184 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-05 14:52:19.216 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-05 14:52:19.353 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-05 14:52:19.354 Received 5 login tokens. | 2023-02-05 14:52:19.627 Symbol settings MD5 received. Request ID: 1. | 2023-02-05 14:52:21.250 Symbol settings are up-to-date for scdataallservices. | 2023-02-05 14:52:21.250 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-02-05 14:52:23.855 F.US.EPH23 #9 | Reloading chart. | 2023-02-05 14:52:23.894 F.US.EPH23 5 Min #16 | Reloading chart. | 2023-02-05 14:52:24.026 F.US.EPH23 5 Min #1 | Reloading chart. | 2023-02-05 14:52:24.080 F.US.EPH23 1 Min #2 | Reloading chart. | 2023-02-05 14:52:24.148 Using symbol data fast lookup vector | 2023-02-05 14:52:24.398 SC Data - All Services | Connected to server complete. | 2023-02-05 14:52:26.183 Triggering next historical data download in queue. | 2023-02-05 14:52:26.183 Triggering next historical data download in queue. | 2023-02-05 14:52:26.183 Triggering next historical data download in queue. | 2023-02-05 14:52:26.183 Triggering next historical data download in queue. | 2023-02-05 14:52:26.183 No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.186 No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.186 No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.186 No download requests in the queue to start downloads for. | 2023-02-05 14:52:26.187 Using symbol data fast lookup vector | 2023-02-05 14:52:26.394 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-05 14:52:26.394 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-05 14:52:26.394 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-05 14:52:26.394 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-05 14:52:26.394 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-05 14:52:26.394 Intraday chart data file opened for F.US.EPH23 | 2023-02-05 14:52:26.394 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2023-02-05 14:54:19.367 Source file does not exist when saving backup of Y:\SierraChart\SymbolSettings\CustomSymbolSettings.scdataallservices.xml. No backup made. | 2023-02-05 14:54:21.009 Symbol settings received. Request ID: 2. | 2023-02-05 14:54:22.423 SC Data - All Services | Disconnected. | 2023-02-05 14:54:22.448 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-02-05 14:54:22.448 SC Data - All Services | Connected to server complete. | 2023-02-05 14:54:24.450 Triggering next historical data download in queue. | 2023-02-05 14:54:24.450 Triggering next historical data download in queue. | 2023-02-05 14:54:24.450 Triggering next historical data download in queue. | 2023-02-05 14:54:24.450 Triggering next historical data download in queue. | 2023-02-05 14:54:24.450 No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.452 No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.452 No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.452 No download requests in the queue to start downloads for. | 2023-02-05 14:54:24.453 Using symbol data fast lookup vector | 2023-02-05 14:54:24.525 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-05 14:54:24.526 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-05 14:54:24.526 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-05 14:54:24.526 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-05 14:54:24.526 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-05 14:54:24.526 Intraday chart data file opened for F.US.EPH23 | 2023-02-05 14:54:24.526 |
Attachment Deleted.  Screen Shot 2023-02-05 at 2.53.09 PM.png / V - Attached On 2023-02-05 21:04:16 UTC - Size: 44.88 KB - 73 views |