Support Board
Date/Time: Fri, 29 Nov 2024 16:43:38 +0000
Post From: My chart stopped updating
| [2023-02-04 13:24:40] |
| User24242424 - Posts: 11 |
|
This is for post#3. My chart is still not updating.Please find below the log- Reading Internal Order ID file. | 2023-02-03 09:56:28.894 Reading Trade Orders file. | 2023-02-03 09:56:29.055 Reading Trade Positions file. | 2023-02-03 09:56:29.057 Reading Trade Account Data files. | 2023-02-03 09:56:29.059 Software version: 2457 64-bit | 2023-02-03 09:56:29.145 Primary Thread ID: 240 | 2023-02-03 09:56:29.145 Usage end date: 2023-03-02 | 2023-02-03 09:56:29.145 Enabled for: Advanced Features 2. | 2023-02-03 09:56:29.145 Enabled for: Sierra Chart Historical Data Service. | 2023-02-03 09:56:29.145 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-03 09:56:29.145 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-03 09:56:29.145 Enabled for exchange2: CME | 2023-02-03 09:56:29.145 Enabled for exchange2: fairx_exchange.data | 2023-02-03 09:56:29.145 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-03 09:56:29.145 Current selected Data/Trading service: SC Data - All Services | 2023-02-03 09:56:29.145 Custom symbol settings values: enabled | 2023-02-03 09:56:29.145 Chart Update Interval: 500 | 2023-02-03 09:56:29.145 Intraday Data Storage Time Unit: 0 | 2023-02-03 09:56:29.145 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-03 09:56:29.145 2023-02-03 15:56:29 Local computer time in UTC | 2023-02-03 09:56:29.145 2023-02-03 09:56:29 Local computer time in SC Time Zone | 2023-02-03 09:56:29.145 2023-02-03 15:56:27 Server time in UTC | 2023-02-03 09:56:29.145 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-03 09:56:29.145 Program path: Y:\SierraChart\ | 2023-02-03 09:56:29.145 Data Files path: Y:\SierraChart\Data\ | 2023-02-03 09:56:29.145 OS Version Number: 10.0 | 2023-02-03 09:56:29.146 Locale Setting: C | 2023-02-03 09:56:29.146 DLLs: UserContributedStudies_64.dll | 2023-02-03 09:56:29.147 Allowed protected custom studies: | 2023-02-03 09:56:29.147 Crash reporter started: true | 2023-02-03 09:56:29.147 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-02-03 09:56:29.147 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-03 09:56:29.187 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-03 09:56:29.332 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-03 09:56:29.332 Received 5 login tokens. | 2023-02-03 09:56:29.575 Symbol settings MD5 received. Request ID: 1. | 2023-02-03 09:56:31.173 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2023-02-03 09:56:31.173 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-02-03 09:56:33.774 F.US.EPH23 #9 | Reloading chart. | 2023-02-03 09:56:33.826 F.US.EPH23 5 Min #16 | Reloading chart. | 2023-02-03 09:56:34.090 F.US.EPH23 5 Min #1 | Reloading chart. | 2023-02-03 09:56:34.165 F.US.EPH23 1 Min #2 | Reloading chart. | 2023-02-03 09:56:34.267 Symbol settings received. Request ID: 2. | 2023-02-03 09:56:34.420 Using symbol data fast lookup vector | 2023-02-03 09:56:34.859 SC Data - All Services | Connected to server complete. | 2023-02-03 09:56:36.305 Triggering next historical data download in queue. | 2023-02-03 09:56:36.305 Triggering next historical data download in queue. | 2023-02-03 09:56:36.305 Triggering next historical data download in queue. | 2023-02-03 09:56:36.305 Triggering next historical data download in queue. | 2023-02-03 09:56:36.305 No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.310 No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.310 No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.310 No download requests in the queue to start downloads for. | 2023-02-03 09:56:36.311 Using symbol data fast lookup vector | 2023-02-03 09:56:36.334 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-03 09:56:36.334 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-03 09:56:36.334 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-03 09:56:36.334 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-03 09:56:36.334 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-03 09:56:36.334 Intraday chart data file opened for F.US.EPH23 | 2023-02-03 09:56:36.334 File >> Disconnect selected. | 2023-02-03 09:57:04.977 SC Data - All Services | Disconnected. | 2023-02-03 09:57:04.977 SC Data - All Services | Connected to server complete. | 2023-02-03 09:57:06.271 Triggering next historical data download in queue. | 2023-02-03 09:57:06.271 Triggering next historical data download in queue. | 2023-02-03 09:57:06.271 Triggering next historical data download in queue. | 2023-02-03 09:57:06.271 Triggering next historical data download in queue. | 2023-02-03 09:57:06.271 No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272 No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272 No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272 No download requests in the queue to start downloads for. | 2023-02-03 09:57:06.272 Using symbol data fast lookup vector | 2023-02-03 09:57:06.325 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-03 09:57:06.326 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-03 09:57:06.326 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-03 09:57:06.326 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-03 09:57:06.326 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-03 09:57:06.326 Intraday chart data file opened for F.US.EPH23 | 2023-02-03 09:57:06.326 File >> Disconnect selected. | 2023-02-03 13:11:44.612 SC Data - All Services | Disconnected. | 2023-02-03 13:11:44.614 SC Data - All Services | Connected to server complete. | 2023-02-03 13:11:46.385 Triggering next historical data download in queue. | 2023-02-03 13:11:46.385 Triggering next historical data download in queue. | 2023-02-03 13:11:46.385 Triggering next historical data download in queue. | 2023-02-03 13:11:46.385 Triggering next historical data download in queue. | 2023-02-03 13:11:46.385 No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.386 No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.386 No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.386 No download requests in the queue to start downloads for. | 2023-02-03 13:11:46.387 Using symbol data fast lookup vector | 2023-02-03 13:11:46.587 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-03 13:11:46.587 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-03 13:11:46.587 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-03 13:11:46.587 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-03 13:11:46.588 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-03 13:11:46.588 Intraday chart data file opened for F.US.EPH23 | 2023-02-03 13:11:46.588 File >> Disconnect selected. | 2023-02-04 07:20:58.139 SC Data - All Services | Disconnected. | 2023-02-04 07:20:58.139 SC Data - All Services | Connected to server complete. | 2023-02-04 07:20:59.434 Triggering next historical data download in queue. | 2023-02-04 07:20:59.435 Triggering next historical data download in queue. | 2023-02-04 07:20:59.435 Triggering next historical data download in queue. | 2023-02-04 07:20:59.435 Triggering next historical data download in queue. | 2023-02-04 07:20:59.435 No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.435 No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.435 No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.436 No download requests in the queue to start downloads for. | 2023-02-04 07:20:59.436 Using symbol data fast lookup vector | 2023-02-04 07:20:59.476 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-04 07:20:59.477 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-04 07:20:59.477 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-04 07:20:59.477 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-04 07:20:59.477 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-04 07:20:59.477 Intraday chart data file opened for F.US.EPH23 | 2023-02-04 07:20:59.477 |