Support Board
Date/Time: Fri, 29 Nov 2024 16:34:23 +0000
Post From: My chart stopped updating
| [2023-02-03 00:26:13] |
| User24242424 - Posts: 11 |
|
Hi, None of my charts are loading. Please find below the log- Software version: 2457 64-bit | 2023-02-02 16:49:50.871 Primary Thread ID: 484 | 2023-02-02 16:49:50.871 Usage end date: 2023-03-02 | 2023-02-02 16:49:50.871 Enabled for: Advanced Features 2. | 2023-02-02 16:49:50.871 Enabled for: Sierra Chart Historical Data Service. | 2023-02-02 16:49:50.871 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-02 16:49:50.871 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-02 16:49:50.871 Enabled for exchange2: CME | 2023-02-02 16:49:50.871 Enabled for exchange2: fairx_exchange.data | 2023-02-02 16:49:50.871 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-02 16:49:50.871 Current selected Data/Trading service: SC Data - All Services | 2023-02-02 16:49:50.871 Custom symbol settings values: enabled | 2023-02-02 16:49:50.871 Chart Update Interval: 500 | 2023-02-02 16:49:50.871 Intraday Data Storage Time Unit: 0 | 2023-02-02 16:49:50.871 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-02 16:49:50.871 2023-02-02 22:49:50 Local computer time in UTC | 2023-02-02 16:49:50.871 2023-02-02 16:49:50 Local computer time in SC Time Zone | 2023-02-02 16:49:50.871 2023-02-02 04:08:47 Server time in UTC | 2023-02-02 16:49:50.871 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-02 16:49:50.871 Program path: Y:\SierraChart\ | 2023-02-02 16:49:50.871 Data Files path: Y:\SierraChart\Data\ | 2023-02-02 16:49:50.871 OS Version Number: 10.0 | 2023-02-02 16:49:50.871 Locale Setting: C | 2023-02-02 16:49:50.871 DLLs: UserContributedStudies_64.dll | 2023-02-02 16:49:50.873 Allowed protected custom studies: | 2023-02-02 16:49:50.873 Crash reporter started: true | 2023-02-02 16:49:50.873 File >> Disconnect selected. | 2023-02-02 16:50:39.570 SC Data - All Services | Disconnected. | 2023-02-02 16:50:39.574 SC Data - All Services | Connected to server complete. | 2023-02-02 16:50:48.883 Triggering next historical data download in queue. | 2023-02-02 16:50:48.884 Triggering next historical data download in queue. | 2023-02-02 16:50:48.884 Triggering next historical data download in queue. | 2023-02-02 16:50:48.884 Triggering next historical data download in queue. | 2023-02-02 16:50:48.884 No download requests in the queue to start downloads for. | 2023-02-02 16:50:48.885 No download requests in the queue to start downloads for. | 2023-02-02 16:50:48.885 No download requests in the queue to start downloads for. | 2023-02-02 16:50:48.885 No download requests in the queue to start downloads for. | 2023-02-02 16:50:48.885 Using symbol data fast lookup vector | 2023-02-02 16:50:48.949 SC Data - All Services | Starting real-time market data updates for: F.US.EPH23. ID: 1 | 2023-02-02 16:50:48.950 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPH23 | 2023-02-02 16:50:48.950 SC Data - All Services | Requesting security definition data for: F.US.EPH23. ID: 1 | 2023-02-02 16:50:48.950 No historical data client is currently set to download historical Intraday data for F.US.EPH23. | 2023-02-02 16:50:48.950 Real-time Intraday chart data file updates started for F.US.EPH23 | 2023-02-02 16:50:48.950 Intraday chart data file opened for F.US.EPH23 | 2023-02-02 16:50:48.950 |