Support Board
Date/Time: Fri, 29 Nov 2024 18:33:47 +0000
Post From: Interactive Brokers TWS upgraded today and intraday stock charts are gone
| [2023-01-23 18:55:06] |
| Sierra_Chart Engineering - Posts: 17233 |
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Ron, we need to respond according to the technical facts, and the bounds of our support. And well disclosed issues with Interactive Brokers data. Version 2474 and higher definitely does successfully connect to TWS: Software version: 2475 64-bit | 2023-01-23 13:48:21.201
Interactive Brokers | Connecting to 127.0.0.1:7497 | 2023-01-23 13:48:24.146 IB TWS socket (1) | Creating socket. | 2023-01-23 13:48:24.146 IB TWS socket (1) | Send buffer size: 0 | 2023-01-23 13:48:24.147 IB TWS socket (1) | New receive buffer size: 5242880 | 2023-01-23 13:48:24.147 IB TWS socket (1) | Receive buffer size: 5242880 | 2023-01-23 13:48:24.147 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2023-01-23 13:48:24.147 Interactive Brokers | Sending API sign: API | 2023-01-23 13:48:24.669 Interactive Brokers | Sending client version: v100..176 +PACEAPI. Waiting for acceptance. | 2023-01-23 13:48:24.669 Interactive Brokers | TWS server version: 176 | 2023-01-23 13:48:24.679 Interactive Brokers | TWS time: 20230123 10:48:24 PST | 2023-01-23 13:48:24.679 Interactive Brokers | Connected. Sending Start API command. | 2023-01-23 13:48:24.932 Interactive Brokers | Waiting for account information. | 2023-01-23 13:48:24.932 Next valid order ID: 1 | 2023-01-23 13:48:24.937 IB Account information received. | 2023-01-23 13:48:24.939 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2023-01-23 13:48:24.939 Interactive Brokers | Connected to Demo or Simulated account. | 2023-01-23 13:48:24.939 Interactive Brokers | Connected to server complete. | 2023-01-23 13:48:24.939 Triggering next historical data download in queue. | 2023-01-23 13:48:24.939 Triggering next historical data download in queue. | 2023-01-23 13:48:24.939 Triggering next historical data download in queue. | 2023-01-23 13:48:24.939 Triggering next historical data download in queue. | 2023-01-23 13:48:24.939 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2023-01-23 13:48:24.940 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2023-01-23 13:48:24.940 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2023-01-23 13:48:24.940 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2023-01-23 13:48:24.941 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2023-01-23 13:48:24.941 Message from IB: Sec-def data farm connection is OK:secdefil. IB Error Code: 2158. Request ID: -1. | 2023-01-23 13:48:24.941 No download requests in the queue to start downloads for. | 2023-01-23 13:48:24.942 No download requests in the queue to start downloads for. | 2023-01-23 13:48:24.942 No download requests in the queue to start downloads for. | 2023-01-23 13:48:24.942 No download requests in the queue to start downloads for. | 2023-01-23 13:48:24.942 Next valid order ID: 1 | 2023-01-23 13:48:24.943 Next valid order ID: 1 | 2023-01-23 13:48:25.042 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: DU23* | 2023-01-23 13:48:25.189 Interactive Brokers | Received Trade Positions download end message for account DU23* | 2023-01-23 13:48:25.198 Interactive Brokers | Begin Trade Positions processing. | 2023-01-23 13:48:25.198 Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2023-01-23 13:48:25.198 Removed asynchronous window - Handle: 15e3908. Object pointer: 6deea78 | 2023-01-23 13:48:44.693 The TWS version we are using is: 10.20.1i You need to run that version. Any market data issues you have when using Sierra Chart with Interactive Brokers are not supported by us. So we cannot help with those. Refer to: Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues In regards to this: And the Denali stock intraday data is dismal, I compared it to esignal and comparing 60-minute stock charts, Denali is really worthless intraday but yet the daily seems accurate. WOW
Your statements are factually incorrect. This is not Denali data. You are referring to NASDAQ TotalView data, from NASDAQ and making a comparison to other types of stock data. Refer to: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes The NASDAQ TotalView data is provided accurately with 100% precision from the Denali Data Feed. There are no problems with it. We will be offering part of the Denali Data Feed the full consolidated tape data for US equities, we expect sometime in February. This is coming. So you can wait for that data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-23 18:55:53
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