Support Board
Date/Time: Fri, 29 Nov 2024 22:45:29 +0000
Post From: 60Hz refresh rate distorts my HLC bars
| [2023-01-12 16:49:32] |
| MMX - Posts: 119 |
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The specific issue is that your software can not deliver the goods at 60hz, period. I have 15 charts in my chartbook, all with various time frames, various bar spacings. Let's say, for example, at 60Hz, 5 of those charts are incorrectly displaying the HLC bars. I knew how to correct the 5 misbehaving charts before I ever sent the request in, you change the bar spacing. Say I want my 15 min chart to have a 12 bar spacing, just as I always have, and now, at 60Hz, the 12 bar spacing displays the HLC bars incorrectly. OK, fine, let's try a 13 bar spacing or an 11 bar spacing, nope, that's not the ticket, well, let's try a 14 bar or a 10 bar spacing, bingo, both bar spacings deliver a picture perfect HLC bar. Meanwhile, shifting back to a 30Hz refresh rate, same chartbook, same charts, every single chart, from a 5 bar spacing all the way to a 30 bar spacing, displays a picture perfect HLC bar. The shortcomings are all on your end, and that's fine, I'm not going anywhere, there's not anybody out there that can come close to delivering what Sierra Chart delivers. I only submitted the request thinking that maybe somewhere/something needed to be enabled/disabled and then everything would be good. But that's not case, so I'll make the necessary adjustments in SC and run my new computer at 60Hz.
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