Support Board
Date/Time: Fri, 29 Nov 2024 22:49:00 +0000
Post From: CQG agreement LINUX
| [2023-01-11 14:20:14] |
| User388924 - Posts: 2 |
|
I have the same problem connection to CQG. The workaround connection without an open chartbook does not work in my case. How can I sign the End User License Agreement? The link does not open and I don't know where to find the agreement. Attached I sent you the message log. Many thanks for your support! Software version: 2458 64-bit | 2023-01-11 09:13:32.745 Primary Thread ID: 10244 | 2023-01-11 09:13:32.745 Usage end date: 2023-01-18 | 2023-01-11 09:13:32.745 Enabled for: Advanced Features 2. | 2023-01-11 09:13:32.745 Enabled for: Sierra Chart Historical Data Service. | 2023-01-11 09:13:32.745 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-01-11 09:13:32.745 Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-11 09:13:32.745 Enabled for exchange2: fairx_exchange.data | 2023-01-11 09:13:32.745 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-11 09:13:32.745 Current selected Data/Trading service: CQG WebAPI | 2023-01-11 09:13:32.745 Custom symbol settings values: enabled | 2023-01-11 09:13:32.745 Chart Update Interval: 500 | 2023-01-11 09:13:32.745 Intraday Data Storage Time Unit: 1 | 2023-01-11 09:13:32.745 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-01-11 09:13:32.745 2023-01-11 14:13:32 Local computer time in UTC | 2023-01-11 09:13:32.745 2023-01-11 09:13:32 Local computer time in SC Time Zone | 2023-01-11 09:13:32.745 2023-01-11 14:04:24 Server time in UTC | 2023-01-11 09:13:32.745 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-01-11 09:13:32.745 Program path: C:\SierraChart\ | 2023-01-11 09:13:32.745 Data Files path: C:\SierraChart\Data\ | 2023-01-11 09:13:32.745 OS Version Number: 10.0 | 2023-01-11 09:13:32.745 Locale Setting: C | 2023-01-11 09:13:32.745 DLLs: UserContributedStudies_64.dll | 2023-01-11 09:13:32.746 Allowed protected custom studies: | 2023-01-11 09:13:32.746 Crash reporter started: true | 2023-01-11 09:13:32.746 CQG WebAPI | Connecting to server api.cqg.com | 2023-01-11 09:14:11.882 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-01-11 09:14:11.882 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-01-11 09:14:12.099 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2023-01-11 09:14:12.099 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2023-01-11 09:14:12.099 CQG WebSocket | Opening WebSocket. | 2023-01-11 09:14:12.168 CQG WebSocket | Sending WebSocket handshake. | 2023-01-11 09:14:12.168 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-01-11 09:14:12.371 CQG WebSocket | Server header | Connection: upgrade | 2023-01-11 09:14:12.371 CQG WebSocket | Server header | Sec-WebSocket-Accept: 9yzM640QnitBnWWp1kn4L7lme4Y= | 2023-01-11 09:14:12.371 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2023-01-11 09:14:12.371 CQG WebSocket | Server header | Upgrade: websocket | 2023-01-11 09:14:12.371 CQG WebSocket | Server header | | 2023-01-11 09:14:12.371 CQG WebSocket | Web socket state is now open. | 2023-01-11 09:14:12.371 CQG WebAPI | WebSocket connected. | 2023-01-11 09:14:12.371 CQG WebAPI | Sending market data logon message. | 2023-01-11 09:14:12.371 CQG WebAPI | Logon unsuccessful. Server message: You must accept the terms of the End User License Agreement. Visit: https://my.cqg.com/token/BWIkasFIR7WNObYCFgO7fA . | 2023-01-11 09:14:12.634 CQG WebSocket socket (1) | CloseSocket call. | 2023-01-11 09:14:12.637 CQG WebAPI | Disconnected. | 2023-01-11 09:14:12.637 CQG WebAPI | Not reconnecting due to connection error condition. | 2023-01-11 09:14:12.637 CQG WebSocket | WebSocket closed. | 2023-01-11 09:14:12.637 CQG WebAPI | WebSocket closed. | 2023-01-11 09:14:12.637 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-01-11 09:14:12.637 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-01-11 09:14:12.700 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-01-11 09:14:12.700 |