Support Board
Date/Time: Fri, 29 Nov 2024 22:56:21 +0000
Post From: Help Connecting to real time data
| [2023-01-05 15:44:31] |
| John - SC Support - Posts: 36350 |
|
You are not setting your connection up correctly. NinjaTrader should have you setup to use CQG for your Order Routing. As such, you would need to follow the instructions at the following link to connect to that account: CQG Trading Platform Service: Setup Instructions You may need to have NinjaTrader setup your CQG account to allow a connection from Sierra Chart and they may charge you for this. Also - be aware that we do not support data from CQG for the CME Group and EUREX. We see that you have setup the Denali Exchange Data Feed for the "CME Non-Professional Top-of-Book" exchange. Once you get connected to your CQG account you will be verified as a Non-Professional and start getting the real-time data from that exchange option. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |