Support Board
Date/Time: Sat, 30 Nov 2024 21:28:42 +0000
Post From: Downloading data. Why so complex?
| [2022-11-14 10:53:35] |
| Sierra_Chart Engineering - Posts: 17280 |
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The problem relates to using Interactive Brokers. Tell us the exact symbol of the chart you are using at this time. The problem probably relates to this: *Important Notice*: Interactive Brokers Symbol Changes Select Edit >> Cancel Intraday Data Downloads. Make sure the symbol of the chart is correct and matches what the new symbol is in File >> Find Symbol. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-14 10:55:11
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