Support Board
Date/Time: Sat, 30 Nov 2024 21:35:10 +0000
Post From: No market data, all suddenly stopped.
| [2022-11-08 16:37:20] |
| User308424 - Posts: 70 |
|
Hey, its not that I access data in a non standard way. I would say this is 100% basic setup. I expect to provide username and password for rithmic and I start to receive the data. Same way like 2 hours ago when everything was working. Weather I send received data via proxy to another instance is a completely different story. Below is a log from my main instance. Would you be so kind and have a look? Thanks. Log: Software version: 2443 64-bit | 2022-11-08 10:36:40.851 OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2) | 2022-11-08 10:36:40.852 Primary Thread ID: 4948 | 2022-11-08 10:36:40.852 Usage end date: 2022-11-18 | 2022-11-08 10:36:40.852 Enabled for: Advanced Features 2. | 2022-11-08 10:36:40.852 Enabled for: Sierra Chart Historical Data Service. | 2022-11-08 10:36:40.852 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-08 10:36:40.852 Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-08 10:36:40.852 Enabled for exchange2: fairx_exchange.data | 2022-11-08 10:36:40.852 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-08 10:36:40.852 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-11-08 10:36:40.852 Custom symbol settings values: enabled | 2022-11-08 10:36:40.852 Chart Update Interval: 200 | 2022-11-08 10:36:40.852 Intraday Data Storage Time Unit: 0 | 2022-11-08 10:36:40.852 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-11-08 10:36:40.852 2022-11-08 16:36:40 Local computer time in UTC | 2022-11-08 10:36:40.852 2022-11-08 10:36:40 Local computer time in SC Time Zone | 2022-11-08 10:36:40.852 2022-11-08 15:51:23 Server time in UTC | 2022-11-08 10:36:40.852 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-11-08 10:36:40.852 Program path: D:\SierraChart\SierraChart1\ | 2022-11-08 10:36:40.852 Data Files path: D:\SierraChart\SierraChart1\Data\ | 2022-11-08 10:36:40.852 OS Version Number: 10.0 | 2022-11-08 10:36:40.852 Locale Setting: C | 2022-11-08 10:36:40.852 DLLs: sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-11-08 10:36:40.852 Allowed protected custom studies: SST_FreeBundle, zyp_download_free | 2022-11-08 10:36:40.852 Crash reporter started: true | 2022-11-08 10:36:40.852 File >> Disconnect selected. | 2022-11-08 10:36:43.229 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-11-08 10:36:43.229 DTC Client socket (5) | CloseSocket call. | 2022-11-08 10:36:43.230 DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2022-11-08 10:36:43.230 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-11-08 10:36:43.230 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-11-08 10:36:43.231 DTC Client socket (1) | CloseSocket call. | 2022-11-08 10:36:43.231 DTC Client socket (1) | Max send buffers used during socket life: 3 | 2022-11-08 10:36:43.231 DTC Client socket (1) | Max send buffer size during socket life: 406 | 2022-11-08 10:36:43.231 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-11-08 10:36:43.231 Rithmic Direct - DTC | Disconnected. | 2022-11-08 10:36:43.231 DTC Client socket (5) | Socket gracefully closed by remote side. | 2022-11-08 10:36:43.294 DTC Client socket (5) | Closed. | 2022-11-08 10:36:43.294 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-11-08 10:36:43.297 DTC Client socket (1) | Closed. | 2022-11-08 10:36:43.297 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Europe-Non-Aggregated | 2022-11-08 10:36:45.061 Rithmic Direct - DTC | Connecting to the server rsc-ie.rithmic.com. Port 40800 | 2022-11-08 10:36:45.066 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-11-08 10:36:45.202 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-08 10:36:45.202 DTC Client socket (1) | Connecting to IP: 18.202.238.239. | 2022-11-08 10:36:45.202 Rithmic Direct - DTC | Network connection to server complete. | 2022-11-08 10:36:45.269 Rithmic Direct - DTC | Starting socket receive thread. | 2022-11-08 10:36:45.269 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-11-08 10:36:45.270 Rithmic Direct - DTC | Sending logon request message. | 2022-11-08 10:36:45.270 Rithmic Direct - DTC | Received logon response. | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Server Name: . | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Successfully connected. | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Trading is supported. | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | OCO Orders supported. | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-11-08 10:36:45.583 Rithmic Direct - DTC | Connected to server complete. | 2022-11-08 10:36:45.583 Triggering next historical data download in queue. | 2022-11-08 10:36:45.583 Triggering next historical data download in queue. | 2022-11-08 10:36:45.583 Triggering next historical data download in queue. | 2022-11-08 10:36:45.583 Triggering next historical data download in queue. | 2022-11-08 10:36:45.583 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-11-08 10:36:45.583 No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583 No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583 No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583 No download requests in the queue to start downloads for. | 2022-11-08 10:36:45.583 HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2022-11-08 10:36:45.584 HD Server Manager | Started new historical data server. Count=1 | 2022-11-08 10:36:45.586 HD Server | Thread:4364 (3) | Creating socket. | 2022-11-08 10:36:45.593 HD Server | Thread:4364 (3) | New receive buffer size: 262144 | 2022-11-08 10:36:45.593 HD Server | Thread:4364 (3) | Allocated send buffers: 32 of 4096 bytes. | 2022-11-08 10:36:45.593 HD Server | Setting DTC encoding to Binary VLS | Thread:4364 | 2022-11-08 10:36:45.593 HD Server | Received login. Requesting authorization. | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:45.594 HD Server | Login has been authorized. | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:45.594 HD Server | HD Request #18 | Socket: 3 | Symbol: ESZ2.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | MaximumDaysRequested: 0 | Start date-time: 2022-11-08 15:06:37 | ClientReqID: 18 | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:45.594 Rithmic Direct - DTC | Using primary service for historical data for ESZ2.CME | 2022-11-08 10:36:45.594 Historical data service client indicated that downloads are not enabled. Symbol: ESZ2.CME. Data Type: Intraday data. | 2022-11-08 10:36:45.594 Historical data download ID 9 not found when removing ID from outstanding request set. | 2022-11-08 10:36:45.594 Using symbol data fast lookup vector | 2022-11-08 10:36:45.594 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ2.CME. ID: 1 Service code: rithmic.trading | 2022-11-08 10:36:45.595 Rithmic Direct - DTC (Data) | Connecting to the server rsc-ie.rithmic.com. Port 40801 | 2022-11-08 10:36:45.595 DTC Client socket (4) | Creating socket. Using TLS 1.2. | 2022-11-08 10:36:45.595 DTC Client socket (4) | New receive buffer size: 5242880 | 2022-11-08 10:36:45.595 DTC Client socket (4) | Connecting to IP: 18.202.238.239. | 2022-11-08 10:36:45.595 Rithmic Direct - DTC | Requesting security definition data for: ESZ2.CME. ID: 1 | 2022-11-08 10:36:45.597 Real-time Intraday chart data file updates started for ESZ2.CME | 2022-11-08 10:36:45.597 Intraday chart data file opened for ESZ2.CME | 2022-11-08 10:36:45.597 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-11-08 10:36:45.667 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-11-08 10:36:45.667 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-11-08 10:36:45.668 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-11-08 10:36:45.668 Requesting market depth updates for: ESZ2.CME if supported. | 2022-11-08 10:36:45.836 Separate subscription for market depth updates not supported. ESZ2.CME | 2022-11-08 10:36:45.836 HD Server | HD Request | Socket: 3 | Symbol: ESZ2.CME | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 101 | ClientReqID: 18 | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:46.586 HD Server | Thread:4364 (3) | Socket gracefully closed by remote side. | 2022-11-08 10:36:46.586 HD Server | Thread:4364 (3) | CloseSocket call. | 2022-11-08 10:36:46.586 HD Server | Thread:4364 (0) | CloseSocket call. | 2022-11-08 10:36:46.587 HD Server | Thread:4364 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-11-08 10:36:46.587 HD Server | Thread:4364 (3) | Closed. | 2022-11-08 10:36:46.587 HD Server | Thread:4364 (0) | CloseSocket call. | 2022-11-08 10:36:46.587 HD Server | Server thread ending. Closing socket. | Username: AC120616. | Thread:4364 | 2022-11-08 10:36:46.660 HD Server Manager | Current server count=0 | 2022-11-08 10:36:46.661 |