Support Board
Date/Time: Sat, 30 Nov 2024 21:52:36 +0000
Post From: No market data, all suddenly stopped.
| [2022-11-08 16:13:06] |
| User308424 - Posts: 70 |
|
Hey, I am running SC on 2 instances. One to receive data, second one, connected via proxy to display charts. Suddenly my charts freezed, there is no data coming in as time and sales window is empty too. I cleared the log, diconnected, connected again and after 10 sec I copied log. Can you please advice? I am trying to get ESZ2.CME symbol on my chart. Log below: Software version: 2443 64-bit | 2022-11-08 10:11:29.684 OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2) | 2022-11-08 10:11:29.685 Primary Thread ID: 20032 | 2022-11-08 10:11:29.685 Usage end date: 2022-11-18 | 2022-11-08 10:11:29.685 Enabled for: Advanced Features 2. | 2022-11-08 10:11:29.685 Enabled for: Sierra Chart Historical Data Service. | 2022-11-08 10:11:29.685 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-11-08 10:11:29.685 Enabled for: Delayed Denali Exchange Data Feed. | 2022-11-08 10:11:29.685 Enabled for exchange2: fairx_exchange.data | 2022-11-08 10:11:29.685 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-11-08 10:11:29.685 Current selected Data/Trading service: DTC - Sub Instance | 2022-11-08 10:11:29.685 Custom symbol settings values: enabled | 2022-11-08 10:11:29.685 Chart Update Interval: 200 | 2022-11-08 10:11:29.685 Intraday Data Storage Time Unit: 0 | 2022-11-08 10:11:29.685 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-11-08 10:11:29.685 2022-11-08 16:11:29 Local computer time in UTC | 2022-11-08 10:11:29.685 2022-11-08 10:11:29 Local computer time in SC Time Zone | 2022-11-08 10:11:29.685 2022-11-08 15:51:41 Server time in UTC | 2022-11-08 10:11:29.685 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-11-08 10:11:29.685 Program path: D:\SierraChart\SierraChart2\ | 2022-11-08 10:11:29.685 Data Files path: D:\SierraChart\SierraChart2\Data\ | 2022-11-08 10:11:29.685 OS Version Number: 10.0 | 2022-11-08 10:11:29.685 Locale Setting: C | 2022-11-08 10:11:29.685 DLLs: horizontal_64.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll, sst_FreeBundle_2151_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-11-08 10:11:29.685 Allowed protected custom studies: SST_FreeBundle, zyp_download_free | 2022-11-08 10:11:29.685 Crash reporter started: true | 2022-11-08 10:11:29.685 File >> Disconnect selected. | 2022-11-08 10:11:32.533 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-11-08 10:11:32.535 DTC Client socket (3) | CloseSocket call. | 2022-11-08 10:11:32.535 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2022-11-08 10:11:32.536 DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-11-08 10:11:32.536 Rithmic Direct - DTC | Disconnected. | 2022-11-08 10:11:32.536 DTC Client socket (3) | Closed. | 2022-11-08 10:11:32.536 Rithmic Direct - DTC | Connecting to the server 127.0.0.1. Port 11099 | 2022-11-08 10:11:34.598 DTC Client socket (1) | Creating socket. | 2022-11-08 10:11:34.599 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-11-08 10:11:34.599 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2022-11-08 10:11:34.599 Rithmic Direct - DTC | Network connection to server complete. | 2022-11-08 10:11:34.601 Rithmic Direct - DTC | Starting socket receive thread. | 2022-11-08 10:11:34.601 Rithmic Direct - DTC | Sending encoding request to server: Binary VLS. Compression: none | 2022-11-08 10:11:34.602 Rithmic Direct - DTC | Setting DTC encoding to Binary VLS | 2022-11-08 10:11:34.606 Rithmic Direct - DTC | Sending logon request message. | 2022-11-08 10:11:34.606 Rithmic Direct - DTC | Received logon response. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Server Name: SC DTC Server. Build=43718M. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Successfully connected. Connected to SC DTC Protocol server. Service=rithmic_v2.trading|SymbolSettings=rithmic_v2.trading. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Trading is supported. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | OCO Orders supported. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Bracket Orders supported. | 2022-11-08 10:11:34.608 Rithmic Direct - DTC | Connected to server complete. | 2022-11-08 10:11:34.608 Triggering next historical data download in queue. | 2022-11-08 10:11:34.609 Triggering next historical data download in queue. | 2022-11-08 10:11:34.609 Triggering next historical data download in queue. | 2022-11-08 10:11:34.609 Triggering next historical data download in queue. | 2022-11-08 10:11:34.609 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-11-08 10:11:34.609 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 12. | 2022-11-08 10:11:34.610 No download requests in the queue to start downloads for. | 2022-11-08 10:11:34.610 No download requests in the queue to start downloads for. | 2022-11-08 10:11:34.610 No download requests in the queue to start downloads for. | 2022-11-08 10:11:34.610 No download requests in the queue to start downloads for. | 2022-11-08 10:11:34.610 Using symbol data fast lookup vector | 2022-11-08 10:11:34.694 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ2.CME. ID: 1 Service code: rithmic.trading | 2022-11-08 10:11:34.694 Rithmic Direct - DTC | Requesting security definition data for: ESZ2.CME. ID: 1 | 2022-11-08 10:11:34.694 Requesting market depth updates for: ESZ2.CME if supported. | 2022-11-08 10:11:34.694 Added historical Intraday data request for ESZ2.CME to the queue. | 2022-11-08 10:11:34.695 Intraday data recording state for symbol ESZ2.CME is set to download 'Pending'. | 2022-11-08 10:11:34.695 Triggering next historical data download in queue. | 2022-11-08 10:11:34.695 Delaying start of download for ESZ2.CME. | 2022-11-08 10:11:34.739 Rithmic Direct - DTC | Clearing market depth for ESZ2.CME | 2022-11-08 10:11:34.740 Real-time market depth file updates started for ESZ2.CME | 2022-11-08 10:11:34.740 Opened cached Depth file: D:\SierraChart\SierraChart2\Data\MarketDepthData\ESZ2.CME.2022-11-08.depth | 2022-11-08 10:11:34.740 Opened cached Depth file: D:\SierraChart\SierraChart2\Data\MarketDepthData\ESZ2.CME.2022-11-08.depth | 2022-11-08 10:11:34.740 Rithmic Direct - DTC | Received security definition for symbol ESZ2.CME | 2022-11-08 10:11:34.740 Symbol settings MD5 received. Request ID: 12. | 2022-11-08 10:11:36.017 Symbol settings are up-to-date for rithmic_v2.trading. | 2022-11-08 10:11:36.017 HD Request # 17 | Downloading Intraday chart data for ESZ2.CME to the file ESZ2.CME.scid. Service: DTCSubInstance | 2022-11-08 10:11:39.912 HD Request # 17 | Download start date-time: 2022-11-08 09:06:37.000000. File last date-time: 2022-11-08 09:06:37.000100 | 2022-11-08 10:11:39.912 HD Request # 17 | Using server: 127.0.0.1 port 11098 | 2022-11-08 10:11:39.912 Socket (2) | Creating socket. | 2022-11-08 10:11:39.912 Socket (2) | New receive buffer size: 5242880 | 2022-11-08 10:11:39.912 Socket (2) | Connecting to IP: 127.0.0.1. | 2022-11-08 10:11:39.912 HD Request # 17 | Setting DTC encoding to Binary VLS | 2022-11-08 10:11:39.921 HD Request # 17 | Sending historical data logon request message. | 2022-11-08 10:11:39.921 HD Request # 17 | Requesting Intraday data. Start date-time: 2022-11-08 09:06:37. Record interval: 0. Symbol: ESZ2.CME | 2022-11-08 10:11:39.921 HD Request # 17 | Decompressing data. | 2022-11-08 10:11:39.922 HD Request # 17 | Receiving Intraday data for ESZ2.CME starting at 2022-11-08 09:06:37.000000 | 2022-11-08 10:11:39.922 Socket (2) | CloseSocket call. | 2022-11-08 10:11:39.922 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-11-08 10:11:39.922 Socket (2) | Socket gracefully closed by remote side. | 2022-11-08 10:11:39.922 Socket (2) | Closed. | 2022-11-08 10:11:39.923 Historical data download thread signaled to stop. | 2022-11-08 10:11:39.956 HD Request # 17 | Received 101 Intraday data records from 2022-11-08 09:06:37.000000 to 2022-11-08 09:06:37.000100 (0.0 seconds) and wrote 0 records for ESZ2.CME | 2022-11-08 10:11:39.956 HD Request # 17 | Add time&sales data | Remembered last file record date-time: 2022-11-08 15:06:37.000100 | 2022-11-08 10:11:39.956 HD Request # 17 | Completion time: 0s. | 2022-11-08 10:11:39.956 HD Request # 17 | Intraday data download complete for ESZ2.CME. Unique request ID: 17 | 2022-11-08 10:11:39.956 Removing historical data download ID 17. | 2022-11-08 10:11:39.956 Real-time Intraday chart data file updates started for ESZ2.CME | 2022-11-08 10:11:39.956 Intraday chart data file opened for ESZ2.CME | 2022-11-08 10:11:39.956 HD Request # 17 | Enabling Intraday chart updating for symbol. | 2022-11-08 10:11:39.956 Triggering next historical data download in queue. | 2022-11-08 10:11:39.956 No download requests in the queue to start downloads for. | 2022-11-08 10:11:39.956 |