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Date/Time: Thu, 27 Feb 2025 19:17:29 +0000



Post From: Updated to version 2285 and cannot have sierra charts running on two machines

[2021-07-12 18:06:13]
Sierra_Chart Engineering - Posts: 18586
Do not delete the sub instance. You are simply experiencing a high CPU usage condition and therefore you need to refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

The main instance does not have the Chartbooks you are using in a sub instance, at least if you have created them in the sub instance or have made modifications to Chartbooks from the main instance. If you delete a sub instance, you lose all of your Chartbooks in that instance and the backups.

The issue simply has to do with a particular Chartbook and its charts, and studies and all of the related settings. Refer to help topic 30. It is very comprehensive on things to check.



This happened after I renewed My sierra data feed that had expired, and Updated form 2265 to 2285.
No, this is unrelated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-07-12 18:10:13