Login Page - Create Account

Support Board


Date/Time: Thu, 27 Feb 2025 18:56:28 +0000



Post From: Updated to version 2285 and cannot have sierra charts running on two machines

[2021-07-11 20:03:07]
User558455 - Posts: 70
I cannot seem to get the second sub instance to not freeze even after disconnecting all sierra SC DATA only connection. Only have 1 (one) CQG connection and still cannot run sub instance. I did notice the following in the log. I cant seem to run sub instance without higher memory usage compared the main instance ( 22,xxx,xxx memory usage vs main one 6,xxx,xxx)


Thus the freezing continues to happen with different chart book as system resources max out.


TradeActivity files query time: 0.003090 seconds. Entries: 0. Current queries: 1 | 2021-07-11 13:08:15.708
TradeActivity files query time: 0.586063 seconds. Entries: 0. Current queries: 1 | 2021-07-11 13:21:32.619
TradeActivity files query time: 0.569306 seconds. Entries: 515. Current queries: 1 | 2021-07-11 13:26:58.854
Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2021-07-11 13:33:31.986
TradeActivity files query time: 0.035051 seconds. Entries: 0. Current queries: 1 | 2021-07-11 13:34:53.070
TradeActivity files query time: 0.283428 seconds. Entries: 1. Current queries: 1 | 2021-07-11 13:43:51.268
TradeActivity files query time: 0.878742 seconds. Entries: 0. Current queries: 3 | 2021-07-11 13:43:52.274
TradeActivity files query time: 0.000928 seconds. Entries: 1. Current queries: 3 | 2021-07-11 13:43:52.275
TradeActivity files query time: 0.002696 seconds. Entries: 0. Current queries: 3 | 2021-07-11 13:43:52.278
CQG WebAPI | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2021-07-11 13:50:23.441
CQG WebAPI | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2021-07-11 13:50:23.441
CQG WebAPI | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2021-07-11 13:50:23.441
CQG WebAPI | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2021-07-11 13:50:23.441
CQG WebAPI | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2021-07-11 13:54:11.870
CQG WebAPI | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2021-07-11 13:54:11.870
TradeActivity files query time: 0.023112 seconds. Entries: 1. Current queries: 1 | 2021-07-11 14:24:06.806

thank you for helping and your time