Support Board
Date/Time: Thu, 27 Feb 2025 15:01:33 +0000
Post From: Data Gap
| [2021-07-02 15:41:37] |
| John - SC Support - Posts: 38222 |
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The first thing is that your Denali Exchange Data Feed Exchange selection did not renew on July 1, 2021. Therefore, you need to add funds to your account and reactivate the exchange by going to the Recurring Services page and scrolling to the bottom and selecting the button for Reactivate Exchange next to the exchange name. You can get to the Recurring Services page by selecting the following link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Once that is complete, then if the system does not automatically fill in the data, then follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |