Support Board
Date/Time: Thu, 27 Feb 2025 12:04:24 +0000
Post From: login error -1 (-1)
| [2021-06-28 16:32:17] |
| John - SC Support - Posts: 38222 |
|
There are one of two possible things. 1) The password is not entered properly in Sierra Chart. You can view your password on the Data/Trade Service Settings Page, so double-check to make sure it is setup properly. 2) TransAct does not have your account setup to use Sierra Chart. Refer to the information here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |