Support Board
Date/Time: Thu, 27 Feb 2025 12:01:01 +0000
Post From: SC DATA ALL SERVICE
| [2021-06-28 16:30:25] |
| John - SC Support - Posts: 38222 |
|
From Google Translate: Hi, I can no longer connect to this data, in particular the graphs for which I paid the data DO NOT update and the others (eurex) do not load. Until Friday everything worked perfectly
Your settings for the CME Group of data looks good on our end, so you should not have any problems with those symbols. With regards to EUREX, you are not signed up to get that data from us. If you want the EUREX data from us, then you would need to go through these Setup Instructions: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX Keep in mind that the exchanges are NOT pro-rated, so you will pay the full monthly amount for the remaining days in June and then the full amount again on July 1. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |