Support Board
Date/Time: Thu, 27 Feb 2025 09:19:28 +0000
Post From: Cannot update Sierra Charts
[2021-06-28 13:44:14] |
John - SC Support - Posts: 38222 |
We were able to look through the log you sent. It looks like you had a connectivity issue while you were trying to get the data. Make sure you have a good Internet connection and try again and let us know what happens. Also, if you are not starting the upgrade from within the Sierra Chart software (i.e. Help >> Download Current Release/Pre-Release) then make sure that Sierra Chart is NOT running when you perform the update. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |