Support Board
Date/Time: Thu, 27 Feb 2025 09:08:36 +0000
Post From: Issues since switching over to real time data
| [2021-06-23 17:18:56] |
| John - SC Support - Posts: 38222 |
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We are not seeing any issues with the data for F.US.EU6M21. Note that the M contract is no longer the active contract, so that is probably where the issue is. You should change to the U contract. The only thing we see in the log are the following: Symbol Error - F.US.TYAZ20 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-06-23 11:43:05.814
Symbol Error - F.US.TYAH21 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-06-23 11:43:05.815 But, if you deactivated the Full CME Group with Market Depth, then that may explain this, as the system is looking to CQG for this symbol instead of the Denali feed (this symbol is traded on the CBOT, not the CME). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |