Support Board
Date/Time: Thu, 27 Feb 2025 09:04:37 +0000
Post From: Real-time charts not updated
| [2021-06-22 14:29:38] |
| Eddie - Posts: 12 |
|
Symbol of the chart : HSI-202106-HKFE Software version: 2182 64-bit | 2021-06-22 22:27:08.881 Primary Thread ID: 11768 | 2021-06-22 22:27:08.881 Usage end date: 2021-07-22 | 2021-06-22 22:27:08.881 Enabled for: Advanced Features 2. | 2021-06-22 22:27:08.881 Enabled for: Sierra Chart Historical Data Service. | 2021-06-22 22:27:08.881 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2021-06-22 22:27:08.881 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-06-22 22:27:08.881 Enabled for exchange: Hong Kong Futures Exchange with Market Depth | 2021-06-22 22:27:08.881 Enabled for exchange: Euronext Equities Delayed | 2021-06-22 22:27:08.881 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-06-22 22:27:08.881 Current selected Data/Trading service: Interactive Brokers | 2021-06-22 22:27:08.881 Custom symbol settings values: disabled | 2021-06-22 22:27:08.881 Chart Update Interval: 500 | 2021-06-22 22:27:08.881 Intraday Data Storage Time Unit: 0 | 2021-06-22 22:27:08.881 Time Zone: +08:00:00 (HKT+08) | 2021-06-22 22:27:08.881 2021-06-22 15:27:08 Local computer time | 2021-06-22 22:27:08.881 2021-06-22 14:27:08 Local computer time in UTC | 2021-06-22 22:27:08.881 2021-06-22 22:27:08 Local computer time in SC Time Zone | 2021-06-22 22:27:08.881 2021-06-22 14:23:33 Server time in UTC | 2021-06-22 22:27:08.881 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-06-22 22:27:08.881 Program path: D:\Program Files\ | 2021-06-22 22:27:08.881 Data Files path: D:\Program Files\Data\ | 2021-06-22 22:27:08.881 OS Version Number: 10.0 | 2021-06-22 22:27:08.881 Locale Setting: C | 2021-06-22 22:27:08.881 DLLs: 3BarModel_64.dll, UnfilledOrderTrading_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-06-22 22:27:08.881 Allowed protected custom studies: | 2021-06-22 22:27:08.881 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2021-06-22 22:27:13.527 IB TWS socket (1) | Creating socket. | 2021-06-22 22:27:13.527 IB TWS socket (1) | New receive buffer size: 5242880 | 2021-06-22 22:27:13.527 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2021-06-22 22:27:13.527 Interactive Brokers | Sending API sign: API | 2021-06-22 22:27:14.042 Interactive Brokers | Sending client version: v100..136 +PACEAPI. Waiting for acceptance. | 2021-06-22 22:27:14.042 Interactive Brokers | TWS server version: 136 | 2021-06-22 22:27:14.058 Interactive Brokers | TWS time: 20210622 22:27:13 HKT | 2021-06-22 22:27:14.058 Interactive Brokers | Connected. Sending Start API command. | 2021-06-22 22:27:14.320 Interactive Brokers | Waiting for account information. | 2021-06-22 22:27:14.320 IB Account information received. | 2021-06-22 22:27:14.324 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2021-06-22 22:27:14.324 Interactive Brokers | Connected to Demo or Simulated account. | 2021-06-22 22:27:14.324 Interactive Brokers | Connected to server complete. | 2021-06-22 22:27:14.324 Triggering next historical data download in queue. | 2021-06-22 22:27:14.324 Triggering next historical data download in queue. | 2021-06-22 22:27:14.324 Triggering next historical data download in queue. | 2021-06-22 22:27:14.324 Triggering next historical data download in queue. | 2021-06-22 22:27:14.324 Triggering next historical data download in queue. | 2021-06-22 22:27:14.324 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-06-22 22:27:14.325 Next valid order ID: 1 | 2021-06-22 22:27:14.329 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. | 2021-06-22 22:27:14.329 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. | 2021-06-22 22:27:14.329 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2021-06-22 22:27:14.329 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2021-06-22 22:27:14.329 Message from IB: HMDS data farm connection is OK:cashhmds. IB Error Code: 2106. Request ID: -1. | 2021-06-22 22:27:14.329 Message from IB: HMDS data farm connection is OK:hkhmds. IB Error Code: 2106. Request ID: -1. | 2021-06-22 22:27:14.330 Message from IB: Sec-def data farm connection is OK:secdefhk. IB Error Code: 2158. Request ID: -1. | 2021-06-22 22:27:14.330 Next valid order ID: 1 | 2021-06-22 22:27:14.330 Next valid order ID: 1 | 2021-06-22 22:27:14.333 Mapping HSI-202106-HKFE to HSM21. Service code: HongKongFutures.Exchange | 2021-06-22 22:27:14.349 SC Data - All Services | Starting real-time market data updates for: HSI-202106-HKFE (HSM21). ID: 1 Service code: HongKongFutures.Exchange | 2021-06-22 22:27:14.349 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10059 | 2021-06-22 22:27:14.349 SC Data - All Services | Requesting security definition data for: HSI-202106-HKFE (HSM21). ID: 1 | 2021-06-22 22:27:14.349 Added historical Intraday data request for HSI-202106-HKFE to the queue. | 2021-06-22 22:27:14.349 Intraday data recording state for symbol HSI-202106-HKFE is set to download 'Pending'. | 2021-06-22 22:27:14.349 Triggering next historical data download in queue. | 2021-06-22 22:27:14.349 DTC Client socket (2) | Creating socket. | 2021-06-22 22:27:14.350 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:27:14.350 DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2021-06-22 22:27:14.350 Delaying start of download for HSI-202106-HKFE | 2021-06-22 22:27:14.457 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:27:14.457 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:27:14.457 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:27:14.457 Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: DU14* | 2021-06-22 22:27:19.326 Interactive Brokers | Received Trade Positions download end message for account DU14* | 2021-06-22 22:27:19.332 Interactive Brokers | Begin Trade Positions processing. | 2021-06-22 22:27:19.332 Interactive Brokers | Received Trade Positions for all accounts. Performing final processing. | 2021-06-22 22:27:19.332 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-22 22:27:24.736 DTC Client socket (2) | CloseSocket call. | 2021-06-22 22:27:24.737 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:27:24.737 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-22 22:27:24.737 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-22 22:27:24.737 DTC Client socket (2) | Closed. | 2021-06-22 22:27:24.737 DTC Client socket (0) | CloseSocket call. | 2021-06-22 22:27:24.737 SC Data - All Services | Disconnected from the server. | 2021-06-22 22:27:24.737 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-06-22 22:27:24.737 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10059 | 2021-06-22 22:27:26.731 DTC Client socket (2) | Creating socket. | 2021-06-22 22:27:26.732 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:27:26.732 DTC Client socket (2) | Connecting to IP: 8.18.161.133. | 2021-06-22 22:27:26.732 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:27:26.843 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:27:26.843 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:27:26.843 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-22 22:27:37.113 DTC Client socket (2) | CloseSocket call. | 2021-06-22 22:27:37.113 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:27:37.113 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-22 22:27:37.113 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-22 22:27:37.114 DTC Client socket (2) | Closed. | 2021-06-22 22:27:37.114 DTC Client socket (0) | CloseSocket call. | 2021-06-22 22:27:37.114 SC Data - All Services | Disconnected from the server. | 2021-06-22 22:27:37.114 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-06-22 22:27:37.114 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10059 | 2021-06-22 22:27:39.106 DTC Client socket (2) | Creating socket. | 2021-06-22 22:27:39.107 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:27:39.107 DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2021-06-22 22:27:39.107 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:27:39.216 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:27:39.216 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:27:39.217 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-22 22:27:49.472 DTC Client socket (2) | CloseSocket call. | 2021-06-22 22:27:49.473 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:27:49.473 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-22 22:27:49.473 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-22 22:27:49.473 DTC Client socket (2) | Closed. | 2021-06-22 22:27:49.473 DTC Client socket (0) | CloseSocket call. | 2021-06-22 22:27:49.473 SC Data - All Services | Disconnected from the server. | 2021-06-22 22:27:49.474 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-06-22 22:27:49.474 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10059 | 2021-06-22 22:27:51.468 DTC Client socket (2) | Creating socket. | 2021-06-22 22:27:51.469 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:27:51.469 DTC Client socket (2) | Connecting to IP: 8.18.161.133. | 2021-06-22 22:27:51.469 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:27:51.578 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:27:51.578 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:27:51.578 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-22 22:28:01.833 DTC Client socket (2) | CloseSocket call. | 2021-06-22 22:28:01.833 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:28:01.833 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-22 22:28:01.833 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-22 22:28:01.833 DTC Client socket (2) | Closed. | 2021-06-22 22:28:01.833 DTC Client socket (0) | CloseSocket call. | 2021-06-22 22:28:01.834 SC Data - All Services | Disconnected from the server. | 2021-06-22 22:28:01.834 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-06-22 22:28:01.834 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10059 | 2021-06-22 22:28:03.828 DTC Client socket (2) | Creating socket. | 2021-06-22 22:28:03.829 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:28:03.829 DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2021-06-22 22:28:03.830 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:28:03.937 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:28:03.937 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:28:03.937 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-06-22 22:28:14.202 DTC Client socket (2) | CloseSocket call. | 2021-06-22 22:28:14.203 DTC Client socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:28:14.203 DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-22 22:28:14.203 DTC Client socket (2) | Closed. | 2021-06-22 22:28:14.203 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-22 22:28:14.203 DTC Client socket (0) | CloseSocket call. | 2021-06-22 22:28:14.203 SC Data - All Services | Disconnected from the server. | 2021-06-22 22:28:14.203 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-06-22 22:28:14.203 HD Request # 2 | Downloading Intraday chart data for HSI-202106-HKFE to the file HSI-202106-HKFE.scid. Service: HongKongFutures.Exchange | 2021-06-22 22:28:15.406 Enabling compression for file: D:\Program Files\Data\HSI-202106-HKFE.scid. This may take a while. | 2021-06-22 22:28:15.407 * HD Request # 2 | Download start date-time: 2021-06-22 22:24:50.000000. File last date-time: 2021-06-22 22:24:50.131000 | 2021-06-22 22:28:15.407 HD Request # 2 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2021-06-22 22:28:15.408 Socket (2) | Creating socket. | 2021-06-22 22:28:15.431 Socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:28:15.431 Socket (2) | Connecting to IP: 8.18.161.135. | 2021-06-22 22:28:15.431 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-06-22 22:28:15.654 HD Request # 2 | Sending historical data logon request message. | 2021-06-22 22:28:15.654 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10059 | 2021-06-22 22:28:16.201 DTC Client socket (3) | Creating socket. | 2021-06-22 22:28:16.201 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-06-22 22:28:16.201 DTC Client socket (3) | Connecting to IP: 8.18.161.133. | 2021-06-22 22:28:16.201 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-06-22 22:24:50. Record interval: 0. Symbol: HSM21 | 2021-06-22 22:28:16.223 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:28:16.311 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:28:16.311 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:28:16.311 HD Request # 2 | Decompressing data. | 2021-06-22 22:28:16.330 HD Request # 2 | Receiving Intraday data for HSI-202106-HKFE starting at 2021-06-22 22:24:50.131000 | 2021-06-22 22:28:16.331 Socket (2) | CloseSocket call. | 2021-06-22 22:28:16.332 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:28:16.332 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-06-22 22:28:16.332 Historical data download thread signaled to stop. | 2021-06-22 22:28:16.332 HD Request # 2 | Timestamp of first Intraday data file record written: 2021-06-22 22:24:59.652000 | 2021-06-22 22:28:16.333 HD Request # 2 | Received 84 records from 2021-06-22 22:24:50.131000 to 2021-06-22 22:28:09.522000 (3.3 minutes) and wrote 83 records for HSI-202106-HKFE | 2021-06-22 22:28:16.333 HD Request # 2 | Completion time: 1s | 2021-06-22 22:28:16.333 HD Request # 2 | Intraday data download complete for HSI-202106-HKFE. Unique request ID: 2 | 2021-06-22 22:28:16.333 Removing historical data download ID 2. | 2021-06-22 22:28:16.333 Real-time Intraday chart data file updates started for HSI-202106-HKFE | 2021-06-22 22:28:16.333 Intraday chart data file opened for HSI-202106-HKFE | 2021-06-22 22:28:16.333 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-06-22 22:28:16.333 Triggering next historical data download in queue. | 2021-06-22 22:28:16.333 Socket (2) | Socket gracefully closed by remote side. | 2021-06-22 22:28:16.447 Socket (2) | Closed. | 2021-06-22 22:28:16.447 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.nj. IB Error Code: 2108. Request ID: -1. | 2021-06-22 22:28:18.898 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.nj. IB Error Code: 2108. Request ID: -1. | 2021-06-22 22:28:18.899 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm. IB Error Code: 2108. Request ID: -1. | 2021-06-22 22:28:18.900 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm. IB Error Code: 2108. Request ID: -1. | 2021-06-22 22:28:18.902 DTC Client socket (3) | Socket gracefully closed by remote side. | 2021-06-22 22:28:26.567 DTC Client socket (3) | CloseSocket call. | 2021-06-22 22:28:26.567 DTC Client socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2021-06-22 22:28:26.567 DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-06-22 22:28:26.567 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-22 22:28:26.567 DTC Client socket (3) | Closed. | 2021-06-22 22:28:26.567 DTC Client socket (0) | CloseSocket call. | 2021-06-22 22:28:26.567 SC Data - All Services | Disconnected from the server. | 2021-06-22 22:28:26.567 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2021-06-22 22:28:26.567 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 10059 | 2021-06-22 22:28:28.560 DTC Client socket (2) | Creating socket. | 2021-06-22 22:28:28.561 DTC Client socket (2) | New receive buffer size: 5242880 | 2021-06-22 22:28:28.561 DTC Client socket (2) | Connecting to IP: 8.18.161.135. | 2021-06-22 22:28:28.561 SC Data - All Services | Network connection to server complete. | 2021-06-22 22:28:28.664 SC Data - All Services | Starting socket receive thread. | 2021-06-22 22:28:28.664 SC Data - All Services | Sending encoding request to server: Binary VLS | 2021-06-22 22:28:28.665 |