Support Board

Date/Time: Thu, 27 Feb 2025 09:32:28 +0000

Post From: Why did I not receive an alert regarding CQG order routing being down?

[2021-06-22 05:37:00] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I received this message long after others received notifications inside the Sierrachart alert manager. This message is not from Sierra Chart. You may have seen a notice from CQG through Trade >> Trade Service Log if they sent a message through their API which we would display in that log. But we have no idea whether that was done or not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing