Support Board
Date/Time: Thu, 27 Feb 2025 08:26:07 +0000
Post From: SC Usage time renewal / Service package upgrade doubt
| [2021-06-21 15:06:40] |
| John - SC Support - Posts: 38222 |
|
Previously, you had the following setup: - Package 5 - Denali Exchange Data Feed Fee ($10.00) - Denali Exchange - Full CME Group ($3.25) We made a change several months ago such that the Denali Exchange Data Feed Fee is part of the Packages pricing, that way the price can be reduced by purchasing multiple months up front (as you have done). Therefore, we automatically changed you to Package 11, which is the same as Package 5 (Advanced) plus the Denali Exchange Data Feed Fee. You then continue to pay for the exchange fee on a calendar month basis as you have been. In the end, nothing is different, except you are paying a little less for the Denali Exchange Data Feed Fee. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |