Support Board
Date/Time: Thu, 27 Feb 2025 06:10:46 +0000
Post From: not connecting
| [2021-06-16 18:45:31] |
| John - SC Support - Posts: 38222 |
|
There isn't any other troubleshooting to be done. The issue is simply that older versions of Sierra Chart will not allow the use of a New Instance due to changes in the software. Your only option in order to be able to use the New Instance option is to update to the current release. If you need help with performing the update, let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |