Support Board
Date/Time: Thu, 27 Feb 2025 03:04:25 +0000
Post From: Trade Issue
| [2021-06-10 16:17:46] |
| User271490 - Posts: 3 |
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Hi, Last night i had placed a trade with my account for 5mnq with a stoploss in place, i did this just after 6pm so that i could hold this position as long as i wanted into the next day if i so chose. When i woke up and looked at my platform it was not showing any open orders on my chart, or stoploss, but when i looked at my acct balance it was showing that 500 was tied up as margin so i knew something wasnt right. I called AMP Global Clearing and they were able to flatten the position and stoploss thankfully, and everything seems to be reflecting properly now. But i still had a position on and a stoploss in place and i couldnt do anything or even see it from my platform, Can you explain this to me ? Is this something that happens often ? Do you know what causwed this? I have been using sierra charts for about 4 months now and really never had a problem, this was my first issue. so i just wanted to bring it to your attention. and try to figure out why it happened . Thanks |