Support Board
Date/Time: Thu, 27 Feb 2025 00:20:36 +0000
Post From: NQ Data and RTY taking extremely long loading times
| [2021-06-07 22:00:21] |
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This is usually caused by a study: Also when loaded it stops and freezes up making it almost impossible to trade. Thanks.
The problem could be related to this: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing If the chart tick size is not set correctly, it is going to cause a long load time, and also cause very long study calculation times for certain types of studies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |