Support Board
Date/Time: Thu, 27 Feb 2025 02:21:09 +0000
Post From: Not Receiving Realtime Data for U.S. Equities (NYSE, NASDAQ, AMEX)
| [2021-06-07 16:26:59] |
| John - SC Support - Posts: 38222 |
|
The information in your Message Log does not show any issues. Please get us another copy of your Message Log by following these instructions (note that we need for you to open a chart in these instructions): Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |