Support Board
Date/Time: Thu, 27 Feb 2025 07:13:58 +0000
Post From: Data Lag Issues Since Switch from TT to CQG with Denali
| [2021-04-23 00:40:30] |
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Does not make sense based upon of the connectivity and computer you describe. both instances completely completely froze for almost 10 minutes.
Could you interact with the user interfaces at that time?When you notice the problem we need to the heartbeat logging as explained here: Prices / Data Falling Behind: 4.17 - Providing Heartbeat Messages to Sierra Chart Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-23 00:41:04
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