Support Board
Date/Time: Thu, 27 Feb 2025 07:10:52 +0000
Post From: Data Lag Issues Since Switch from TT to CQG with Denali
| [2021-04-22 20:43:09] |
| User627712 - Posts: 16 |
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Ever since the switch to CQG from TT for amp users, I noticed my data tends to lag, especially on my 2nd instance. I am constantly deleting and downloading intraday data to get it to catch up. My 2nd instance can fall behind 1 to 2 minutes, while my main instance experiences lag of up to a minute. The lag occurs during heavy volume parts of the day. Today around 1:05pm when the market dropped, both instances completely completely froze for almost 10 minutes. I am mainly running ES charts, but all charts get effected by this, lag is chartbook wide. I was previously using your TT/Denali solution for almost a year with no such issues. I have 1 gigabit/sec internet connected via lan right into my computer, so data connectivity isn't the issue. I run an i7 core with 16gb of ram, so resources shouldn't be the issue either. I don't use an anti-malware program as I only run sierracharts on this computer. I have read your "Help topic 4: Prices / Data Falling Behind" and nothing there applies. I am hoping you guys can help identify/address this. With everything else being equal, TT/denali seemed to work much better, so it must be something with that change? Let me know, thanks. |