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Date/Time: Fri, 19 Apr 2024 10:47:10 +0000



Post From: data feed candle stick bars smushed together

[2019-12-03 01:50:42]
User718663 - Posts: 39
hi,

so the read only tick box was checked. now it saying "download failed" on every chart. yes im aware my data has ended but sierra is still supporting td until end of december. if i delete sierra is there any way i can download the chartbook, global settings, symbol settings chart settings, and account settings and reload with a fresh copy of sc? heres the log.

Reading Internal Order ID file. | 2019-12-02 17:45:35.628
Reading Trade Orders file. | 2019-12-02 17:45:35.714
Reading Trade Positions file. | 2019-12-02 17:45:35.715
Reading Account Balance file. | 2019-12-02 17:45:35.716
UDPListener (1384). Port 22903 | Listening on UDP port 22903. | 2019-12-02 17:45:35.735
Software version: 2020 64-bit | 2019-12-02 17:45:35.735
Usage end date: 2019-12-15 | 2019-12-02 17:45:35.735
Enabled for: Advanced Features 2. | 2019-12-02 17:45:35.735
Enabled for: Sierra Chart Historical Data Service. | 2019-12-02 17:45:35.735
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-02 17:45:35.735
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-02 17:45:35.735
Current selected Data/Trading service: TD Ameritrade | 2019-12-02 17:45:35.735
Custom symbol settings values: disabled | 2019-12-02 17:45:35.735
Chart Update Interval: 500 | 2019-12-02 17:45:35.735
Intraday Data Storage Time Unit: 0 | 2019-12-02 17:45:35.735
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-02 17:45:35.735
2019-12-02 17:45:35 Local computer time | 2019-12-02 17:45:35.735
2019-12-03 01:45:35 Local computer time in UTC | 2019-12-02 17:45:35.735
2019-12-02 17:45:35 Local computer time in SC Time Zone | 2019-12-02 17:45:35.735
2019-12-03 01:45:36 Server time in UTC | 2019-12-02 17:45:35.735
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-12-02 17:45:35.735
Program path: C:\SierraChart\ | 2019-12-02 17:45:35.735
Data Files path: C:\SierraChart\Data\ | 2019-12-02 17:45:35.735
OS Version Number: 10.0 | 2019-12-02 17:45:35.737
Locale Setting: C | 2019-12-02 17:45:35.737
DLLs: RelativeVolumePaintBar_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-12-02 17:45:35.738

Created the DTC Protocol server. | 2019-12-02 17:45:35.766
DTC Protocol Server listening on port 11099. | 2019-12-02 17:45:35.768
Created the DTC Protocol historical data server. | 2019-12-02 17:45:35.768
HD Server Manager | Listening on port 11098 | 2019-12-02 17:45:35.769
Checking for new symbol settings. Requested symbol settings MD5 for service code tda. Request ID: 1. | 2019-12-02 17:45:35.769
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-12-02 17:45:35.794
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-12-02 17:45:35.957
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-12-02 17:45:35.957
Received 5 login tokens. | 2019-12-02 17:45:36.352
Symbol settings MD5 received. Request ID: 1. | 2019-12-02 17:45:36.510
Requested symbol settings for service code tda. Request ID: 2. | 2019-12-02 17:45:36.510
Symbol settings received. Request ID: 2. | 2019-12-02 17:45:37.433

TD Ameritrade | Connecting. | 2019-12-02 17:45:41.503
TD Ameritrade | Logging in. (Step 1 of 3) | 2019-12-02 17:45:41.503
TD Ameritrade | Authorized for streamer data. Account: 86*** | 2019-12-02 17:45:41.850
TD Ameritrade | Getting streamer information. (Step 2 of 3) | 2019-12-02 17:45:41.850
TD Ameritrade | Requesting message key for account activity streamer (Step 3 of 3) | 2019-12-02 17:45:42.049
TD Ameritrade | Requesting account balance data. Connection will be complete once received. | 2019-12-02 17:45:42.236
TD Ameritrade | Connected to data and trading server. | 2019-12-02 17:45:42.483
Triggering next historical data download in queue. | 2019-12-02 17:45:42.483
Triggering next historical data download in queue. | 2019-12-02 17:45:42.483
Triggering next historical data download in queue. | 2019-12-02 17:45:42.483
Triggering next historical data download in queue. | 2019-12-02 17:45:42.483
TD Ameritrade | Streamer request #1 initiated. | 2019-12-02 17:45:43.473
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-3 | 2019-12-02 17:45:43.686
ROKU 5 Min #1 | Reloading chart. | 2019-12-02 17:45:49.400
TD Ameritrade | Starting real-time market data updates for: ROKU. ID: 1 Service code: equities.us | 2019-12-02 17:45:49.896
TD Ameritrade | Requesting security definition data for: ROKU. ID: 1 | 2019-12-02 17:45:49.896
TD Ameritrade | Using primary service for historical data for ROKU | 2019-12-02 17:45:49.896
Starting DelayedDownloadMonitoringTimer | 2019-12-02 17:45:49.896
Starting HDTimeoutTimer | 2019-12-02 17:45:49.896
Added historical Intraday data request for ROKU to the queue. | 2019-12-02 17:45:49.896
Intraday data recording state for symbol ROKU is set to download 'Pending'. | 2019-12-02 17:45:49.896
Triggering next historical data download in queue. | 2019-12-02 17:45:49.896
Delaying start of download for ROKU | 2019-12-02 17:45:49.896
ROKU 5 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2019-10-16 11:45:00. Next Bar Date Time: 2019-10-16 11:30:00. Filename: roku.scid | 2019-12-02 17:45:50.277
TD Ameritrade | Old streamer request finished. Request ID: 1. | 2019-12-02 17:45:50.895
TD Ameritrade | Streamer request #2 initiated. | 2019-12-02 17:45:51.896
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-3 | 2019-12-02 17:45:52.090
TD Ameritrade | Total account balances are below 500. Must be >= 500 to use CME trading account required exchanges. | 2019-12-02 17:45:57.907 *
HD Request # 1 | Downloading Intraday chart data for ROKU to the file ROKU.scid. Service: equities.us | 2019-12-02 17:45:57.907
HD Request # 1 | Download start date-time: 2019-12-02 16:59:57.000 | 2019-12-02 17:45:57.908
HD Request # 1 | Requesting 0 days of historical Minute data. | 2019-12-02 17:45:57.908
HD Request # 1 | Error downloading historical Intraday data for ROKU. Validation failed for 1 of 1 requests.Your request is not valid. | 2019-12-02 17:45:58.129
HD Request # 1 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ROKU | 2019-12-02 17:45:58.130
HD Request # 1 | Completion time: 0s | 2019-12-02 17:45:58.131
HD Request # 1 | Intraday data download complete for ROKU. Unique request ID: 1 | 2019-12-02 17:45:58.131
Removing historical data download ID 1. | 2019-12-02 17:45:58.131
Real-time Intraday chart data file updates started for ROKU | 2019-12-02 17:45:58.131
Intraday chart data file opened for ROKU | 2019-12-02 17:45:58.131

Triggering next historical data download in queue. | 2019-12-02 17:45:58.131
BYND 5 Min #1 | Reloading chart. | 2019-12-02 17:46:08.031
TD Ameritrade | Starting real-time market data updates for: BYND. ID: 2 Service code: equities.us | 2019-12-02 17:46:08.524
TD Ameritrade | Requesting security definition data for: BYND. ID: 2 | 2019-12-02 17:46:08.524
TD Ameritrade | Using primary service for historical data for BYND | 2019-12-02 17:46:08.524
Added historical Intraday data request for BYND to the queue. | 2019-12-02 17:46:08.524
Intraday data recording state for symbol BYND is set to download 'Pending'. | 2019-12-02 17:46:08.524
Triggering next historical data download in queue. | 2019-12-02 17:46:08.524
Delaying start of download for BYND | 2019-12-02 17:46:08.524
BYND 5 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2019-10-23 11:00:00. Next Bar Date Time: 2019-10-23 10:15:00. Filename: bynd.scid | 2019-12-02 17:46:08.861
TD Ameritrade | Old streamer request finished. Request ID: 2. | 2019-12-02 17:46:09.519
TD Ameritrade | Streamer request #3 initiated. | 2019-12-02 17:46:10.681
TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 10-3 | 2019-12-02 17:46:10.886
HTTPS connection ID:2 to streamer-ext-bin.tdameritrade.com:443 for request ID:2 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-12-02 17:46:10.943 *
Opened cached Intraday file: C:\SierraChart\Data\ROKU.scid | 2019-12-02 17:46:15.755
HD Request # 2 | Downloading Intraday chart data for BYND to the file BYND.scid. Service: equities.us | 2019-12-02 17:46:15.896
HD Request # 2 | Download start date-time: 2019-11-26 16:08:25.000 | 2019-12-02 17:46:15.898
HD Request # 2 | Requesting 6 days of historical Minute data. | 2019-12-02 17:46:15.898
HD Request # 2 | Error downloading historical Intraday data for BYND. Validation failed for 1 of 1 requests.Your request is not valid. | 2019-12-02 17:46:16.112
HD Request # 2 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for BYND | 2019-12-02 17:46:16.113
HD Request # 2 | Completion time: 0s | 2019-12-02 17:46:16.114
HD Request # 2 | Intraday data download complete for BYND. Unique request ID: 2 | 2019-12-02 17:46:16.114
Removing historical data download ID 2. | 2019-12-02 17:46:16.114
Real-time Intraday chart data file updates started for BYND | 2019-12-02 17:46:16.114
Intraday chart data file opened for BYND | 2019-12-02 17:46:16.114

Triggering next historical data download in queue. | 2019-12-02 17:46:16.114