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Direct MessagesDate/Time: Tue, 16 Apr 2024 06:16:51 +0000
Post From: New Sierra Chart Futures Order Routing with Data Service (Available)
| [2019-08-14 16:53:14] |
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, but I'm wondering if the issues with TT have you re-thinking your roadmap? Our opinion in regards to this, is wait until TT comes out with an explanation what they are going to do to resolve the problem due to the incident on August 13. Our order routing solution with them will always be supported.We still have an outstanding ticket with TT in regards to the order status issue where an order which is no longer working may still have a pending status. That is not very common to begin with. We made a change so that is not going to cause a problem on our side any longer. If you see one of those orders just simply cancel it and if it is no longer working it will be marked with an "Error" state. So for now we think just best use CQG. At least until we hear from TT and there is a satisfactory resolution. 1. This is always a difficult question. You can use CQG, the new TT based order routing. If you are happy with Interactive Brokers, there is that as well. 2. Regarding our TT based order routing, on our side everything is fine and stable. 3. Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-14 16:53:50
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