Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 00:46:11 +0000



Post From: LIVE FEED not available

[2019-07-23 17:29:10]
Sierra Chart Engineering - Posts: 104368
I tried a test upgrade to V-1956 as server. "Username does not exist". Is this related to the warning message we've seen for months? -- Due to different protocol requiring different account setup?
We do not know where you are seeing this. Where do you see this exactly? Can you provide a screenshot. It certainly is not in the Message Log you provided.

It also is not a Sierra Chart message either.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-23 17:29:24