Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 23:38:37 +0000



Post From: Russel Zenfire

[2013-08-26 17:07:56]
Sierra Chart Engineering - Posts: 104368
A time stamping issue with the EUREX and ICE futures has been found and has been resolved. This was causing incorrect timestamps in the chart and affected the building of chart bars. Update to version 1016 by selecting Help >> Download Current Version.

After the update is installed, follow the instructions in help topic 2.1.2 to re-download the chart data from before the timestamp errors in the affected charts:
http://www.sierrachart.com/index.php?l=doc/helpdetails2.html#h2.1.2

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-26 17:09:25