Support Board
Date/Time: Sat, 23 Nov 2024 23:35:29 +0000
Post From: CTS...
| [2013-08-23 09:05:15] |
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We can see that on the Orders tab of the Trade Orders and Positions window that the order price is 0 for the order that received this error. However, this is after order report from the FIX server which may have set these to 0. Our testing is showing that this looks to be a server-side issue. Go to the folder on your system where Sierra Chart is installed to. In that folder go to the Logs folder. You will see a file like this: CTS FIX 2013-08-23 192251.log Send the one with the latest date and time to support __AT__ Sierra Chart.com. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |