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Date/Time: Sat, 23 Nov 2024 23:33:58 +0000



Post From: GSP error with Zen-Fire

[2013-08-21 16:22:25]
Sierra Chart Engineering - Posts: 104368
This is the relevant error:

GSP - Alert Message: Market Data Connection Login Failed. permission denied

Are you connecting to a Zen-Fire demo Account?

From documentation:
Login Failed/Permission Denied : This usually means either your Username and Password that you have specified in Global Settings >> Data/Trade Service Settings are incorrect, or the demo account that you have is not allowed to connect from your system. If your demo account is restricted from your system, ask your broker to remove any restriction if they can.

You need to contact your broker for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-21 16:23:48