Support Board
Date/Time: Sat, 23 Nov 2024 23:45:03 +0000
Post From: Volumes are off
| [2013-08-15 18:13:40] |
| bmoney - Posts: 32 |
|
SC Support, The volumes are still off. I am now using CTS FIX SC v1010. By the way I have narrowed it down; this only happens during Real-time Intraday Chart Data File Updates. The mismatches are easily fixed by deleting and downloading data and I never get the mismatch from downloading past data, only from real-time streaming data. Additionally, I have contacted my ISP and my signal is just fine. Also, I have updated my exceptions list on my anti-virus to exclude just the entire Sierra Chart folders (rather than excluding each .scid file individually), but I don't see why this would matter since I do not use scheduled scans and I never scan when SC is open or downloading. Today's Log: Software version: 1010 | 2013-08-15 07:58:54 Current Service Package: 5 | 2013-08-15 07:58:54 Usage end date: 2013-08-21 | 2013-08-15 07:58:54 Sierra Chart Historical Data Service is included. | 2013-08-15 07:58:54 Active service: CTS T4 | 2013-08-15 07:58:54 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-08-15 07:58:54 2013-08-15 07:58:54 Local computer clock time | 2013-08-15 07:58:54 2013-08-15 12:58:54 GMT time | 2013-08-15 07:58:54 2013-08-15 07:58:54 Time zone adjusted time | 2013-08-15 07:58:54 Time difference to server time: 1 seconds. | 2013-08-15 07:58:54 Program path: C:\SierraChart2\ | 2013-08-15 07:58:54 Data Files path: C:\SierraChart2\Data\ | 2013-08-15 07:58:54 OS Version Number: 5.1 | 2013-08-15 07:58:54 Connecting to CTS Simulation server. | 2013-08-15 07:59:07 CTS FIX - Connecting to data and trade server: fix-sim.t4login.com | 2013-08-15 07:59:07 The network socket is connected. | 2013-08-15 07:59:08 The socket starting SSL connection. | 2013-08-15 07:59:08 SSL socket is now connected. | 2013-08-15 07:59:09 CTS FIX: Sending the Logon message. | 2013-08-15 07:59:09 CTS FIX: Connected to data and trade server. | 2013-08-15 07:59:13 Starting updates for: ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 07:59:13 HD Request # 1 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-15 07:59:13 HD Request # 1 - Starting date and time: 2013-08-14 15:14:59.0 | 2013-08-15 07:59:13 CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-15 07:59:13 The network socket is connected. | 2013-08-15 07:59:13 The socket starting SSL connection. | 2013-08-15 07:59:13 SSL socket is now connected. | 2013-08-15 07:59:14 CTS Historical FIX Session: Sending the Logon message. | 2013-08-15 07:59:14 CTS Historical FIX Session: Connected to Historical data server. | 2013-08-15 07:59:14 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-13 to 2013-08-13 | 2013-08-15 07:59:14 Requesting market depth updates for: ES.CME_20130900_ESU3.CME_Eq if supported. | 2013-08-15 07:59:18 HD Request # 1 - Receiving Intraday data for ES.CME_20130900_ESU3.CME_Eq starting at 2013-08-12 17:00:00 | 2013-08-15 07:59:27 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-14 to 2013-08-14 | 2013-08-15 07:59:29 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-15 to 2013-08-15 | 2013-08-15 07:59:43 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-08-14 15:14:59 | 2013-08-15 07:59:57 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-16 to 2013-08-16 | 2013-08-15 07:59:57 HD Request # 1 - Received 1299245 records from 2013-08-12 17:00:00 to 2013-08-15 07:59:58 (2.6 days) and wrote 91911 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 08:00:06 HD Request # 1 - Intraday download COMPLETE for ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 08:00:06 Real-time intraday chart data file updates started for ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 08:00:06 Socket closed. No error. | 2013-08-15 08:01:57 The SSL socket was shut down successfully. | 2013-08-15 08:01:57 CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-15 08:01:57 CTS Historical FIX Session: Disconnected. | 2013-08-15 08:01:57 Ignored socket Close call based on current socket state. | 2013-08-15 08:01:57 HD Request # 2 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-15 11:52:49 HD Request # 2 - Starting date and time: 2013-08-15 09:59:59.0 | 2013-08-15 11:52:49 CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-15 11:52:49 The network socket is connected. | 2013-08-15 11:52:49 The socket starting SSL connection. | 2013-08-15 11:52:49 SSL socket is now connected. | 2013-08-15 11:52:49 CTS Historical FIX Session: Sending the Logon message. | 2013-08-15 11:52:49 CTS Historical FIX Session: Connected to Historical data server. | 2013-08-15 11:52:50 HD Request # 2 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-14 to 2013-08-14 | 2013-08-15 11:52:50 HD Request # 2 - Receiving Intraday data for ES.CME_20130900_ESU3.CME_Eq starting at 2013-08-13 17:00:00 | 2013-08-15 11:53:01 HD Request # 2 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-15 to 2013-08-15 | 2013-08-15 11:53:03 HD Request # 2 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-16 to 2013-08-16 | 2013-08-15 11:53:16 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-08-15 09:59:59 | 2013-08-15 11:53:31 HD Request # 2 - Received 1177497 records from 2013-08-13 17:00:00 to 2013-08-15 11:53:17 (42.9 hours) and wrote 94501 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 11:53:33 HD Request # 2 - Intraday download COMPLETE for ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 11:53:33 Real-time intraday chart data file updates started for ES.CME_20130900_ESU3.CME_Eq | 2013-08-15 11:53:33 CTS Historical FIX Session: Received a Logout message. Text = Chart Data Timeout. No valid chart data requests were received within the chart data interval of 60 seconds | 2013-08-15 11:55:16 CTS Historical FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-08-15 11:55:16 There was an error sending data over SSL socket. SSL error: 5 WinErr: 10053 | 2013-08-15 11:55:16 Error sending data over a socket. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2013-08-15 11:55:16 The SSL socket was shut down successfully. | 2013-08-15 11:55:16 CTS Historical FIX Session: Logged out and disconnected. | 2013-08-15 11:55:16 CTS Historical FIX Session: Disconnected. | 2013-08-15 11:55:16 Ignored socket Close call based on current socket state. | 2013-08-15 11:55:16 I have never seen that error message before. I will also post yesterdays log which does not have that message but still has the mismatches in volume: Software version: 1010 | 2013-08-14 07:27:14 Current Service Package: 5 | 2013-08-14 07:27:14 Usage end date: 2013-08-21 | 2013-08-14 07:27:14 Sierra Chart Historical Data Service is included. | 2013-08-14 07:27:14 Active service: CTS T4 | 2013-08-14 07:27:14 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-08-14 07:27:14 2013-08-14 07:27:14 Local computer clock time | 2013-08-14 07:27:14 2013-08-14 12:27:14 GMT time | 2013-08-14 07:27:14 2013-08-14 07:27:14 Time zone adjusted time | 2013-08-14 07:27:14 Time difference to server time: 3 seconds. | 2013-08-14 07:27:14 Program path: C:\SierraChart2\ | 2013-08-14 07:27:14 Data Files path: C:\SierraChart2\Data\ | 2013-08-14 07:27:14 OS Version Number: 5.1 | 2013-08-14 07:27:14 Connecting to CTS Simulation server. | 2013-08-14 07:27:36 CTS FIX - Connecting to data and trade server: fix-sim.t4login.com | 2013-08-14 07:27:36 The network socket is connected. | 2013-08-14 07:27:36 The socket starting SSL connection. | 2013-08-14 07:27:36 SSL socket is now connected. | 2013-08-14 07:27:37 CTS FIX: Sending the Logon message. | 2013-08-14 07:27:37 CTS FIX: Connected to data and trade server. | 2013-08-14 07:27:38 Starting updates for: ES.CME_20130900_ESU3.CME_Eq | 2013-08-14 07:27:38 HD Request # 1 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-14 07:27:38 HD Request # 1 - Starting date and time: 2013-08-14 07:26:30.0 | 2013-08-14 07:27:38 CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-14 07:27:38 The network socket is connected. | 2013-08-14 07:27:38 The socket starting SSL connection. | 2013-08-14 07:27:38 SSL socket is now connected. | 2013-08-14 07:27:39 CTS Historical FIX Session: Sending the Logon message. | 2013-08-14 07:27:39 CTS Historical FIX Session: Connected to Historical data server. | 2013-08-14 07:27:40 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-13 to 2013-08-13 | 2013-08-14 07:27:40 Requesting market depth updates for: ES.CME_20130900_ESU3.CME_Eq if supported. | 2013-08-14 07:27:43 HD Request # 1 - Receiving Intraday data for ES.CME_20130900_ESU3.CME_Eq starting at 2013-08-12 17:00:00 | 2013-08-14 07:27:52 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-14 to 2013-08-14 | 2013-08-14 07:27:54 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-15 to 2013-08-15 | 2013-08-14 07:28:11 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-08-14 07:26:30 | 2013-08-14 07:28:14 HD Request # 1 - Received 860823 records from 2013-08-12 17:00:00 to 2013-08-14 07:28:06 (38.5 hours) and wrote 790 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-14 07:28:14 HD Request # 1 - Intraday download COMPLETE for ES.CME_20130900_ESU3.CME_Eq | 2013-08-14 07:28:14 Real-time intraday chart data file updates started for ES.CME_20130900_ESU3.CME_Eq | 2013-08-14 07:28:14 CTS Historical FIX Session: Received a Logout message. Text = Chart Data Timeout. No valid chart data requests were received within the chart data interval of 60 seconds | 2013-08-14 07:30:11 CTS Historical FIX Session: Sending a Logout message. Text = Received Logout message. | 2013-08-14 07:30:11 The SSL socket was shut down successfully. | 2013-08-14 07:30:11 CTS Historical FIX Session: Logged out and disconnected. | 2013-08-14 07:30:11 CTS Historical FIX Session: Disconnected. | 2013-08-14 07:30:11 Ignored socket Close call based on current socket state. | 2013-08-14 07:30:11 Is this still something you do not have any control over? Thanks for taking a look! |