Support Board
Date/Time: Sat, 23 Nov 2024 22:24:43 +0000
Post From: connection issues
| [2013-08-12 17:59:06] |
| wray - Posts: 12 |
|
tried this with no luck. viewed and reviewed settings. still no joy. i am a little confused. zenfire is somehow associated with rithmic? im not familiar with these as my other accts are with ib. pasted below are logs of my most recent attempts fwiw Software version: 996 | 2013-08-12 12:55:01 Current Service Package: 5 | 2013-08-12 12:55:01 Usage end date: 2013-08-26 | 2013-08-12 12:55:01 Sierra Chart Historical Data Service is included. | 2013-08-12 12:55:01 Active service: Rithmic 01 | 2013-08-12 12:55:01 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-08-12 12:55:01 2013-08-12 12:55:01 Local computer clock time | 2013-08-12 12:55:01 2013-08-12 17:55:01 GMT time | 2013-08-12 12:55:01 2013-08-12 12:55:01 Time zone adjusted time | 2013-08-12 12:55:01 Time difference to server time: 13 seconds. | 2013-08-12 12:55:01 Program path: C:\SierraChart\ | 2013-08-12 12:55:01 Data Files path: C:\SierraChart\Data\ | 2013-08-12 12:55:01 OS Version Number: 6.2 | 2013-08-12 12:55:01 Limiting the number of days back for the continuous futures chart to 3 years based on the account type. | 2013-08-12 12:55:10 Symbols used for ESU13 continuous contract chart: | 2013-08-12 12:55:10 ESU10 | 2013-08-12 12:55:10 ESZ10 | 2013-08-12 12:55:10 ESH11 | 2013-08-12 12:55:10 ESM11 | 2013-08-12 12:55:10 ESU11 | 2013-08-12 12:55:10 ESZ11 | 2013-08-12 12:55:10 ESH12 | 2013-08-12 12:55:10 ESM12 | 2013-08-12 12:55:10 ESU12 | 2013-08-12 12:55:10 ESZ12 | 2013-08-12 12:55:10 ESH13 | 2013-08-12 12:55:10 ESM13 | 2013-08-12 12:55:10 ESU13 | 2013-08-12 12:55:10 Limiting the number of days back for the continuous futures chart to 3 years based on the account type. | 2013-08-12 12:55:11 Symbols used for ESU13 continuous contract chart: | 2013-08-12 12:55:11 ESU10 | 2013-08-12 12:55:11 ESZ10 | 2013-08-12 12:55:11 ESH11 | 2013-08-12 12:55:11 ESM11 | 2013-08-12 12:55:11 ESU11 | 2013-08-12 12:55:11 ESZ11 | 2013-08-12 12:55:11 ESH12 | 2013-08-12 12:55:11 ESM12 | 2013-08-12 12:55:11 ESU12 | 2013-08-12 12:55:11 ESZ12 | 2013-08-12 12:55:11 ESH13 | 2013-08-12 12:55:11 ESM13 | 2013-08-12 12:55:11 ESU13 | 2013-08-12 12:55:11 HD Request # 1 - Downloading Historical Daily chart data for ESU13. Starting date: 2013-08-09. Service: ddf | 2013-08-12 12:55:22 HD Request # 1 - Requesting historical Daily data for ESU13 starting at 2013-08-08 | 2013-08-12 12:55:22 HD Request # 2 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: scsrv | 2013-08-12 12:55:22 HD Request # 2 - Starting date and time: 2013-08-09 15:04:59 | 2013-08-12 12:55:22 HD Request # 2 - Using server: ds5.sierracharts.com port 10049 | 2013-08-12 12:55:24 The network socket is connected. | 2013-08-12 12:55:27 HD Request # 2 - Requesting up to 400 days of Intraday data. | 2013-08-12 12:55:27 HD Request # 1 - Receiving historical Daily data for ESU13 starting at 2013-08-08 | 2013-08-12 12:55:27 Writing historical daily data for ESU13 to the file ESU13.dly | 2013-08-12 12:55:27 HD Request # 2 - Decompressing data. | 2013-08-12 12:55:27 HD Request # 2 - Receiving Intraday data for $TICK starting at 2013-08-09 15:04:59 | 2013-08-12 12:55:27 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-08-09 15:04:59 | 2013-08-12 12:55:27 Socket closed. No error. | 2013-08-12 12:55:27 HD Request # 1 - Received 3 records from 2013-08-08 00:00:00 to 2013-08-12 00:00:00 (5.0 days) and wrote 2 records for ESU13 | 2013-08-12 12:55:31 HD Request # 1 - Daily download COMPLETE for ESU13 | 2013-08-12 12:55:31 HD Request # 2 - Historical data for $TICK is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-08-12 12:55:31 HD Request # 2 - Received 1 record from 2013-08-09 15:04:59 to 2013-08-09 15:04:59 (0.0 seconds) and wrote 1 record for $TICK | 2013-08-12 12:55:31 HD Request # 2 - Intraday download COMPLETE for $TICK | 2013-08-12 12:55:31 GSP - Port for executable: 27867 | 2013-08-12 12:55:32 GSP - Starting server: C:\SierraChart\Rim\GSPBridge.exe | 2013-08-12 12:55:32 GSP: Connecting to the server 127.0.0.1. Port 27867 | 2013-08-12 12:55:36 The network socket is connected. | 2013-08-12 12:55:36 GSP: Connected to server. | 2013-08-12 12:55:36 GSP: Sending logon request message. | 2013-08-12 12:55:36 GSP - Starting the connection process to data and trading service. | 2013-08-12 12:55:36 GSP - Logging is enabled. Log file: Rithmic.log | 2013-08-12 12:55:36 GSP - Connecting to Rithmic Production server. | 2013-08-12 12:55:36 HD Request # 4 - Downloading Historical Daily chart data for ESM13. Starting date: 2013-06-20. Service: ddf | 2013-08-12 12:55:40 HD Request # 4 - Requesting historical Daily data for ESM13 starting at 2013-06-19 | 2013-08-12 12:55:40 HD Request # 4 - Receiving historical Daily data for ESM13 starting at 2013-06-19 | 2013-08-12 12:55:41 Writing historical daily data for ESM13 to the file ESM13.dly | 2013-08-12 12:55:41 HD Request # 4 - Received 3 records from 2013-06-19 00:00:00 to 2013-06-21 00:00:00 (3.0 days) and wrote 2 records for ESM13 | 2013-08-12 12:55:41 HD Request # 4 - Daily download COMPLETE for ESM13 | 2013-08-12 12:55:41 LoadContinuousDailyData: Using ESU10. Earliest transition date: 2010-08-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESU10 (2010-09-10 V:892734) to ESZ10 (2010-09-10 V:1530259). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESZ10. Earliest transition date: 2010-11-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESZ10 (2010-12-10 V:893224) to ESH11 (2010-12-10 V:1450096). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESH11. Earliest transition date: 2011-02-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESH11 (2011-03-11 V:1125367) to ESM11 (2011-03-11 V:2185696). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESM11. Earliest transition date: 2011-05-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESM11 (2011-06-10 V:1453530) to ESU11 (2011-06-10 V:2355546). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESU11. Earliest transition date: 2011-08-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESU11 (2011-09-09 V:1615259) to ESZ11 (2011-09-09 V:3165441). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESZ11. Earliest transition date: 2011-11-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESZ11 (2011-12-09 V:1143695) to ESH12 (2011-12-09 V:2410241). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESH12. Earliest transition date: 2012-02-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESH12 (2012-03-09 V:1063406) to ESM12 (2012-03-09 V:1904083). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESM12. Earliest transition date: 2012-05-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESM12 (2012-06-08 V:1334158) to ESU12 (2012-06-08 V:1943155). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESU12. Earliest transition date: 2012-08-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESU12 (2012-09-14 V:1291449) to ESZ12 (2012-09-14 V:2463875). | 2013-08-12 12:55:42 LoadContinuousDailyData: Using ESZ12. Earliest transition date: 2012-11-01 | 2013-08-12 12:55:42 LoadContinuousDailyData: Transitioning from ESZ12 (2012-12-14 V:1043852) to ESH13 (2012-12-14 V:1689033). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESH13. Earliest transition date: 2013-02-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESH13 (2013-03-08 V:1136905) to ESM13 (2013-03-08 V:1915186). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESM13. Earliest transition date: 2013-05-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESM13 (2013-06-14 V:1040616) to ESU13 (2013-06-14 V:1838320). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESU13. Earliest transition date: 2013-08-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Reached the end of ESU13 at 2013-08-12. This is the last symbol. | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESU10. Earliest transition date: 2010-08-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESU10 (2010-09-10 V:892734) to ESZ10 (2010-09-10 V:1530259). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESZ10. Earliest transition date: 2010-11-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESZ10 (2010-12-10 V:893224) to ESH11 (2010-12-10 V:1450096). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESH11. Earliest transition date: 2011-02-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESH11 (2011-03-11 V:1125367) to ESM11 (2011-03-11 V:2185696). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESM11. Earliest transition date: 2011-05-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESM11 (2011-06-10 V:1453530) to ESU11 (2011-06-10 V:2355546). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESU11. Earliest transition date: 2011-08-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESU11 (2011-09-09 V:1615259) to ESZ11 (2011-09-09 V:3165441). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESZ11. Earliest transition date: 2011-11-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESZ11 (2011-12-09 V:1143695) to ESH12 (2011-12-09 V:2410241). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESH12. Earliest transition date: 2012-02-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESH12 (2012-03-09 V:1063406) to ESM12 (2012-03-09 V:1904083). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESM12. Earliest transition date: 2012-05-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESM12 (2012-06-08 V:1334158) to ESU12 (2012-06-08 V:1943155). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESU12. Earliest transition date: 2012-08-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESU12 (2012-09-14 V:1291449) to ESZ12 (2012-09-14 V:2463875). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESZ12. Earliest transition date: 2012-11-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESZ12 (2012-12-14 V:1043852) to ESH13 (2012-12-14 V:1689033). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESH13. Earliest transition date: 2013-02-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESH13 (2013-03-08 V:1136905) to ESM13 (2013-03-08 V:1915186). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESM13. Earliest transition date: 2013-05-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Transitioning from ESM13 (2013-06-14 V:1040616) to ESU13 (2013-06-14 V:1838320). | 2013-08-12 12:55:43 LoadContinuousDailyData: Using ESU13. Earliest transition date: 2013-08-01 | 2013-08-12 12:55:43 LoadContinuousDailyData: Reached the end of ESU13 at 2013-08-12. This is the last symbol. | 2013-08-12 12:55:43 GSP - Alert Message: Market Data Connection Opened. | 2013-08-12 12:55:44 GSP - Alert Message: Market Data Connection Login Failed. permission denied | 2013-08-12 12:55:44 GSP Server Info - Server Name: . Server Version: . Provider Name: . | 2013-08-12 12:55:44 GSP - Server protocol version: 2. Client protocol version: 2. There is a protocol match. | 2013-08-12 12:55:44 GSP connection error | 2013-08-12 12:55:44 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-08-12 12:55:44 To prevent further connection attempts, select File >> Disconnect. | 2013-08-12 12:55:44 GSP: Disconnected from the server. | 2013-08-12 12:55:44 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-08-12 12:55:44 File >> Disconnect selected. | 2013-08-12 12:55:50 GSP: Disconnected from the server. | 2013-08-12 12:55:50 Chart #2 has tagged chart #5 for full recalculation. Chartbook: 613es1.cht | 2013-08-12 12:55:51 Chart #2 has tagged chart #5 for full recalculation. Chartbook: 613es1.cht | 2013-08-12 12:55:51 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: 613es1.cht | 2013-08-12 12:55:51 |