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Date/Time: Sat, 23 Nov 2024 08:27:02 +0000

How to Post a Message for Support

activate free trial.

View Count: 1558

[2024-05-24 13:47:10] #25 [Go To First Post]
User418079 - Posts: 1
I can not activate my free trial.please activate my free trial.i give my number but not come activation

[2024-05-24 15:17:22] #26 [Go To First Post]
John - SC Support - Posts: 36238
User418079: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-10 08:14:02] #27 [Go To First Post]
User745698 - Posts: 4
Hello, I can't activate free strial with my phone number. Can you activate it for me?

[2024-06-10 13:55:47] #28 [Go To First Post]
User745698 - Posts: 4
??

[2024-06-10 15:25:23] #29 [Go To First Post]
John - SC Support - Posts: 36238
User745698: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-10 19:52:02] #30 [Go To First Post]
User745698 - Posts: 4
are you sure? The chart doesn't update. I get this message when I open sierra... I tried to close/open sierra several times, the trial version is not activated... Please do the necessary.


Capture SIERRA.PNG / V - Attached On 2024-06-10 19:51:41 UTC - Size: 24.33 KB - 48 views Attachment Deleted.

[2024-06-10 20:27:57] #31 [Go To First Post]
John - SC Support - Posts: 36238
Sorry - we certainly thought that we had done it. Apparently we did not. We have taken care of it now for you and we have verified that it is done. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-10 21:21:07] #32 [Go To First Post]
User745698 - Posts: 4
it's not serious the problem is still not solved... still the same graphics don't load and I get this message when I open sierra that means I don't have access to the real trial version...


Capture SIERRA2.PNG / V - Attached On 2024-06-10 21:20:57 UTC - Size: 24.33 KB - 47 views

[2024-06-11 08:17:50] #33 [Go To First Post]
User231704 - Posts: 6
Hello, I have the same problem. I can't activate the free trial. Can you please help me?


Capture d’écran 2024-06-11 à 10.13.24.png / V - Attached On 2024-06-11 08:17:44 UTC - Size: 13.54 KB - 47 views

[2024-06-11 13:25:29] #34 [Go To First Post]
User231704 - Posts: 6
??

[2024-06-11 15:28:55] #35 [Go To First Post]
John - SC Support - Posts: 36238
User745698: Sorry, there was some confusion regarding your account, so the system was resetting the trial and we did not realize this. We have taken care of this and your account is now activated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-11 15:29:17] #36 [Go To First Post]
John - SC Support - Posts: 36238
User231704: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-14 07:25:29] #37 [Go To First Post]
User500461 - Posts: 1
Hello I can not activate my free trial.please activate my free trial.i give my number but not come activation

[2024-06-14 15:15:54] #38 [Go To First Post]
John - SC Support - Posts: 36238
User500461: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-09-02 12:20:39] #40 [Go To First Post]
Navidboomin - Posts: 4
Dear Sierra support team I am aware that your trial period is typically limited to a select number of symbols. However, as a trader who exclusively trades the NASDAQ, I would greatly appreciate it if your team could consider granting me trial access to this particular symbol. This would be my first experience with your platform, and having the opportunity to explore its features using a symbol I am thoroughly familiar with would be immensely valuable. Thank you in advance for considering my request. I look forward to your positive response and to the opportunity of working with your platform.

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