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Date/Time: Fri, 27 Sep 2024 07:22:14 +0000



Unmatched - Volume

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[2016-02-03 23:31:18]
ejtrader - Posts: 688
SC Team - Even the Current Quote window is incorrect. Attached are the images.
imagesc_CTS_Daily_incorrect.jpg / V - Attached On 2016-02-03 23:31:01 UTC - Size: 77.29 KB - 356 views
imagesc_CTS_Daily_After_reconnect2.jpg / V - Attached On 2016-02-03 23:31:08 UTC - Size: 84.14 KB - 345 views
[2016-02-04 06:23:30]
Sierra Chart Engineering - Posts: 104368
OK we understand the reason for the problem now. The problem has to do with the new session open price not being transmitted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-02-05 02:38:54
[2016-02-05 02:23:28]
ejtrader - Posts: 688
Thanks SC Team.

Are you going to reach out to CTS team again on this?

Thans
[2016-02-05 02:40:03]
Sierra Chart Engineering - Posts: 104368
Yes and they responded. This will be solved. We implemented the changes in Sierra Chart, and CTS will make changes on their side.

You will need to update to 1367 when it comes out and then when CTS releases the sending of the Session Open on their side, then this will be solved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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