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Date/Time: Sat, 23 Nov 2024 12:31:34 +0000



[User Discussion] - FILE INCOMPATIBLE

View Count: 51

[2024-11-20 04:04:46]
User987269 - Posts: 1
HELLO,
I GOT SOME CHARTBOOKS FROM INTUITIVE TRADING INSTITUTE (iSIGMA) AND IT USE TO OPEN NORMALLY. TODAY AFTER SO MANY MONTHS I TRIED TO OPEN IN MY NEW LAPTOP AFTER TRANSFERRING ALL FILES, IT IS SAYING THAT THE FILE IS INCOMPATIBLE AND I HAVE TO CONTACT YOU GUYS TO CONVERT THOSE FILES.KINDLY HELP ME TO RESOLVE THESE PROBLEM. THANK YOU
Date Time Of Last Edit: 2024-11-20 07:09:01
attachmentFX1 ALL.cht - Attached On 2024-11-20 07:08:11 UTC - Size: 1.3 MB - 7 views
attachmentFX2 ALL.cht - Attached On 2024-11-20 07:08:29 UTC - Size: 533.47 KB - 8 views
Attachment Deleted.
[2024-11-20 16:34:25]
John - SC Support - Posts: 36238
Refer to the following:
Chartbooks (Workspaces): Opening Older Chartbooks

Also, the account from which you are posting is expired, so even when you get the chartbooks open, you may not be able to view anything due to not having the correct data. Follow the instructions at the following link to activate a paid package:
Sierra Chart Purchase and License Information: Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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