Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 12:53:02 +0000



ETH VPs displaying strangely since version 2700

View Count: 102

[2024-11-10 04:41:20]
es10pt - Posts: 9
I have attached the image below, the left side is normal and the right side is weird. The settings remain the same. The delta bar color has also changed.
image11.png / V - Attached On 2024-11-10 04:41:12 UTC - Size: 163.65 KB - 29 views
[2024-11-10 19:06:16]
Sierra_Chart Engineering - Posts: 17145
There are no changes with Sierra Chart regarding the Volume by Price study.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-11-13 00:08:40]
es10pt - Posts: 9
This won't work - none of the study settings have changed, there is only a software version difference.
[2024-11-13 16:48:47]
John - SC Support - Posts: 36238
The two items you are pointing to in the images do not look like they are from the same time. The TPOs for those items, along with the other TPOs are different, and hence so are the Volume by Price profiles.

There have been no changes in the TPO and Volume by Price profiles that would cause a change like this between those versions. There is something else going on.

We would need to see images of those two versions for the entire chart including the time scale. Please get us images by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-11-13 16:51:00

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account